Appliance Direct Phone Numbers and Emails

Customer Service Number:

  • (321) 255-3200
    Melbourne, FL

Customer Service:

  • (407) 265-3555
    Altamonte Springs, FL
  • (352) 314-0157
    Fruitland Park, FL
  • (407) 777-1109
    Kissimmee, FL
  • (321) 453-0215
    Merritt Island, FL
  • (321) 265-5121
    Palm Bay, FL
  • (386) 333-3010
    Port Orange, FL
  • (321) 267-6697
    Port St. John, FL

Appliance Direct Email:

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Appliance Direct Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

  • Appliance Direct Customer Service is rated at 1 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.

    Source Distribution
    62% phone 38% email
  • The best phone number to call Appliance Direct is 3212553200. 53% of consumers used this number to address their issues and concerns.

  • The longest wait times are on Thursday and Monday, while the shortest are on Friday and Wednesday.

  • People call Appliance Direct mainly because of staff, activation/ cancellation, shipping and delivery.

View full overview ›
PissedConsumer Club

Contact Information

Appliance Direct Website:

Appliance Direct Help Center:

Corporate Office Address:

Appliance Direct
397 N. Babcock Street
Melbourne, Florida 32935
United States

Other Info (opening hours):

Hours:

Monday: 9:00 am - 5:00 pm

Tuesday - Sunday: 8:30 am - 7:30 pm


Additional Addresses:


New Port Orange Location

5509 S Williamson Blvd., Suite 110,

Port Orange, FL 32128, US


Palm Bay

1153 Malabar Road NE Unit 8-10,

Palm Bay, FL 32907, US


Fruitland Park

3345 US Highway 441/27,

Fruitland Park, FL 34731, US


Merritt Island

323 East Merritt Island Causeway,

Merritt Island, FL 32953, US


New Altamonte Springs Location

488 W Highway 436, Suite 1340,

Altamonte Springs, FL 32714, US


Kissimmee

1168 W Osceola Pkwy,

Kissimmee, FL 34741, US


Port St. John/Titusville

125 Precision Way (US1),

Port St. John, FL 32780, US

More contact details

Appliance Direct Rating Based on 3 Reviews

Rating details

1.2
more details
Product or Service Quality
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Customer service

Rating stats

Rating trend

Summary of Appliance Direct Customer Service Calls

15 TOTAL
CALLS
00:00 AVG CALL
DURATION
0% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Appliance Direct?

Staff Question:

  • “To Complain About bad service”
  • “New dryer has a bad timer and will take a week to get a new one. Have not had dryer a month and only used a few times. Waited a week for a service tech now another week for a part. This is ridiculous on a new machine.”
  • “Wrong service”

Shipping and Delivery Question:

  • “Product arrived damaged”
  • “Delivery of my refry”

Request for Information Question:

  • “Order status”

Activation/ Cancellation Question:

  • “Cancel order for clothes dryer.”

Other Question:

  • “Track order”

About

Summary

Appliance Direct is one of the largest online kitchen appliance retailers in the US, with the headquarters in Melbourne, FL. The company has been in the business since 1995, providing a wide range of such appliances as refrigerators, freezers, dryers, dishwashers, cooking products as well as a wide selection of parts and accessories therefor. Among the famous brands of the company are Samsung, JVC, LG, Aiwa, Philips, Hotpoint, Candy, Toshiba, Zanussi, etc. All items ordered will usually be dispatched for delivery within 2 working days. Appliance Direct provides free local delivery and installation of all refrigeration items. In addition, the company provides 10 day money back guarantee on all goods.

Appliance Direct reviews and complaints

Appliance Direct is ranked 964 out of 3285 in Appliances and Electronics category

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