Appliance Direct Phone Numbers and Emails

Customer Service Number:

  • (321) 255-3200
    Melbourne, FL

Customer Service:

  • (407) 265-3555
    Altamonte Springs, FL
  • (352) 314-0157
    Fruitland Park, FL
  • (407) 777-1109
    Kissimmee, FL
  • (321) 453-0215
    Merritt Island, FL
  • (321) 265-5121
    Palm Bay, FL
  • (386) 333-3010
    Port Orange, FL
  • (321) 267-6697
    Port St. John, FL

Appliance Direct Email:

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Appliance Direct Contact Information

Appliance Direct Website:

Appliance Direct Help Center:

Corporate Office Address:

Appliance Direct
397 N. Babcock Street
Melbourne, Florida 32935
United States

Other Info (opening hours):


Monday: 9:00 am - 5:00 pm

Tuesday - Sunday: 8:30 am - 7:30 pm

Additional Addresses:

New Port Orange Location

5509 S Williamson Blvd., Suite 110,

Port Orange, FL 32128, US

Palm Bay

1153 Malabar Road NE Unit 8-10,

Palm Bay, FL 32907, US

Fruitland Park

3345 US Highway 441/27,

Fruitland Park, FL 34731, US

Merritt Island

323 East Merritt Island Causeway,

Merritt Island, FL 32953, US

New Altamonte Springs Location

488 W Highway 436, Suite 1340,

Altamonte Springs, FL 32714, US


1168 W Osceola Pkwy,

Kissimmee, FL 34741, US

Port St. John/Titusville

125 Precision Way (US1),

Port St. John, FL 32780, US

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Appliance Direct Rating Based on 2 Reviews

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Exchange, Refund and Cancellation Policy
Product or Service Quality
Value for money
Customer service

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Summary of Appliance Direct Customer Service Calls

00:00 AVG CALL

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Appliance Direct Customer Service?

Shipping and Delivery Question:

  • “Product arrived damaged”
  • “Delivery of my refry”

Staff Question:

  • “Wrong service”

Activation/ Cancellation Question:

  • “Cancel order for clothes dryer.”


Appliance Direct Delivery Policy
To read more:
Appliance Direct Terms of Service
The User's agreement with Website includes these Terms and Conditions of Use (the "Agreement"). The Customer acknowledge that The Client have read and understood this Agreement, accept this Agreement, and agree to be bound by it. If The User of Website don't agree with (or cannot comply with) the Agreement, then The Client may not use Company's website, products or services. Please read the Agreement carefully. Occasionally The Company may, in Company's discretion, make changes to the Agreement. When The Company make material changes to the Agreement, Appliance Direct will provide The User of Website with prominent notice as appropriate under the circumstances. In some cases, Website will notify The Client in advance, and The Client's continued use of the Service after the changes have been made will constitute The Customer's acceptance of the changes. Please therefore make sure The Customer read any such notice carefully. If The Customer do not wish to continue using under the new version of the Agreement, The User of Website may terminate the Agreement.
To read more:
Appliance Direct Privacy Policy
What personally identifiable information is collected from The Client of Appliance Direct through the website, how it is used and with whom it may be shared. What choices are available to The Client regarding the use of The Client's data. The security procedures in place to protect the misuse of The User's information. How The Client of Appliance Direct can correct any inaccuracies in the information. Appliance Direct are the sole owners of the information collected on this site. Website only have access to/collect information that The User voluntarily give Appliance Direct via email or other direct contact from The User of Website will not sell or rent this information to anyone. Appliance Direct will use The Customer's information to respond to The Client of Appliance Direct regarding the reason The User of Website contacted Appliance Direct will not share The Customer's information with any third party outside of Appliance Direct's' organization, other than as necessary to fulfill The User's request, e.g. Unless The User of Website ask not to, Appliance Direct may contact The Client of Appliance Direct via email in the future to tell The User of company services about specials, new products or services, or changes to this privacy policy.
To read more:
Appliance Direct Pros and Cons

Pros: Availability of appliances

Cons: Poor customer service, Very poor customer servic


Appliance Direct is one of the largest online kitchen appliance retailers in the US, with the headquarters in Melbourne, FL. The company has been in the business since 1995, providing a wide range of such appliances as refrigerators, freezers, dryers, dishwashers, cooking products as well as a wide selection of parts and accessories therefor. Among the famous brands of the company are Samsung, JVC, LG, Aiwa, Philips, Hotpoint, Candy, Toshiba, Zanussi, etc. All items ordered will usually be dispatched for delivery within 2 working days. Appliance Direct provides free local delivery and installation of all refrigeration items. In addition, the company provides 10 day money back guarantee on all goods.

Appliance Direct reviews and complaints

Appliance Direct is ranked 691 out of 1944 in Appliances and Electronics category

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