Not resolved

Had a $99.00 unused certificate and they dropped the program and won't refund or credit the money.I spoke to them and they were going to look into it by a supervisor waited 6 weeks and never heard a thing back.

So then I decided to take it to the Better Business Bureau. Better business bureau closed the complaint and sided with them that it could have been returned in 14 days. But there is no expiration on using this, so it seems like it is a certificate but is unusable do to their actions.

I wonder the amount of money from unused and not honored certificates they have kept.Very upsetting you would think they would have good customer relations.

Review about: Apple One To One.

Review #971656 is a subjective opinion of a user.

Price Affordability
Value for money
Product or Service Quality
Style and Design
Discounts and Special Offers
Exchange, Refund and Cancellation Policy
Customer service
Delivery Service
Ease of Use
Diversity of Products or Services
Advertised vs Delivered
Reason of Review / Monetary Loss Other issue / $99
Preferred solution Even a credit for anything at their store would just be nice.

Had an Experience with Apple?

Submit review


Comment as anonymous or
Terms of Service
Post Comment
The Apple one to one program was discontinued years ago and you're trying to redeem it anyways? It sounds like a little too late to the party.
to applehater Ottawa, Ontario, Canada #1259382
It actually was 1 year ago not years ago, and it should never expire since in California gift cards do not ever expire for their original value which in this case is 99.00. But Apple needs the 99.00 more than me I guess.
to rukavina1 #1260546
You're right it didn't expire. The product is gone now however. Guess you should have done something about it and not wait until last second.
to rukavina1 #1260547
You're also in Canada so you really don't matter to Apple lol

You May Also Like

"Well, I bought an MSI Laptop in June of 2016. Here it is at the end of January 2017 and I still don't own my laptop because it has been..." Read more
"I'm a senior in college who struggled through weeks without a laptop thanks to ifixyouri. This company is completely terrible at communicating with its customers without an incredible amount of..." Read more
"List of all issues found with this Laptop at various time Touchpad RAM Frequency Dedicated Graphic Memory Top Case Bottom Case WIFI Device DVD Hinge Auto Restart Lenovo did not..." Read more
"Nabi aut of age! Go buy $150 samsung tablet .Set up for yur child...That is it.. Way!!! Im saying that look here ,I did buy junior ,dreamtab ,fuhu nabi2 ...." Read more
"I bought the "Big Bang" plan from presscenter.co after they send me a message on my Kickstarter. I paid $399 ! for it, supposedly a discount from a $1099 package...." Read more
"Delivery co cut the love seat an left at my home did not notice until they left.... I am still working on my delivery return fee. Through our local tv..." Read more
"I am a girl... One side is a quarter inch higher than the other side above the year. I literally look like someone who is entering the monastery! I will..." Read more
"This makes the second time my husband and i went to your KFC in Lemoore Ca 1st time our order was not complete, we live in the next town over..." Read more