If you need to get in touch with the provider of telecommunications products and services, dial the following Appalachian Wireless customer service number: 800-438-2355. This toll-free line covers a wide range of inquiries, from billing to technical issues. Additionally, the company provides location-specific Appalachian Wireless contacts. To see their whole list, follow “Store Locator” at the bottom menu of the company’s website.
The company does not provide direct Appalachian Wireless email addresses for written communication. Instead, you can send a letter via a contact form. To access it, follow “Contact Us” at the bottom menu of the official company site. Such a format of communication allows you to describe your inquiry in detail. Use it for non-urgent matters. If you need to resolve your issue here and now, phone support is the better option.
Phone support is available to assist you with a wide range of matters related to telecommunication products or services during the following business hours: Monday through Friday from 7 a.m. to 7 p.m. GMT-4 and from 8 a.m. to 2 p.m. GMT-4 on Saturday. As the company team may change the schedule, recheck it each time you are going to ask for help by phone. Actual business hours are indicated in the “Call” block of the “Contact us” page of the company’s site.
The Appalachian Wireless website allows communicating with the support team online in several ways. For real-time assistance, use the online chat option available in the lower-right corner of the home page. If you prefer to send a detailed inquiry via a contact form, visit the “Contact Us” page. Under “We want your feedback”, enter your name, email address, telephone number, and a detailed inquiry.