Contact Appalachian Power Customer Service
Appalachian Power Phone Numbers and Emails
Toll-Free Number:
-
(888) 710-4237
Customer Service:
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(800) 852-6942Ohio and Marshall County
-
(800) 967-4237Tennessee
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(800) 956-4237Virginia
Appalachian Power Email:
Legal
Privacy Inquiries
Appalachian Power Contact Information
Appalachian Power Website:
Appalachian Power Help Center:
Corporate Office Address:
Appalachian Power Co.
606 1st St SW
Roanoke,
Virginia
24011
United States
Summary of Appalachian Power Customer Service Calls
34
TOTAL
CALLS
CALLS
00:00
AVG CALL
DURATION
DURATION
0%
ISSUES
RESOLVED
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Appalachian Power Customer Service?
Payments and Charges Question:
- “Electric bill”
- “Need to extend payment one week”
- “Need an extension on my bill for this month”
Product/ Service Question:
- “Disconnect notice. 8 dogs in home, please help. I can make a payment on the 16th”
- “Disconnect”
Request for Information Question:
- “Need to talk to need to talk to someone”
Staff Question:
- “Residential service”
Account Question:
- “Don't know my account number”
Other Question:
- “Power outage”
- “Transfer”
- “Moving”
About
Appalachian Power is ranked 65 out of 1333 in Utility category
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Appalachian Power