Contact Appalachian Power Customer Service
Appalachian Power Phone Numbers and Emails
Toll-Free Number:
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(888) 710-4237
Customer Service:
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(800) 852-6942Ohio and Marshall County
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(800) 967-4237Tennessee
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(800) 956-4237Virginia
Appalachian Power Email:
Appalachian Power Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
More commonly used way of contact is by phone.
The best phone number to call Appalachian Power is 8887104237. 65% of consumers used this number to address their issues and concerns.
The longest wait times are on Wednesday, while the shortest are on Thursday.
Be prepared for the call as Appalachian Power may ask you for the following information to identify you as a customer: address.
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
More commonly used way of contact is by phone.
The best phone number to call Appalachian Power is 8887104237. 65% of consumers used this number to address their issues and concerns.
The longest wait times are on Wednesday, while the shortest are on Thursday.
Be prepared for the call as Appalachian Power may ask you for the following information to identify you as a customer: address.
People call Appalachian Power mainly because of request for information, staff, payments and charges.
The best email to contact Appalachian Power is privacy@aep.com.
Contact Information
Appalachian Power Website:
Appalachian Power Help Center:
Corporate Office Address:
Summary of Appalachian Power Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Appalachian Power?
Payments and Charges Question:
- “Need to extend payment one week”
- “Billing”
- “Payments”
Request for Information Question:
- “Check on payment”
- “Need to talk to need to talk to someone”
Staff Question:
- “I do not have service”
- “Residential service”
- “Hook up new service”
Product/ Service Question:
- “Disconnect notice. 8 dogs in home, please help. I can make a payment on the 16th”
- “Disconnect”
Account Question:
- “Don't know my account number”
Other Question:
- “To the urn off power”
- “I acknowledged power outage”
- “Dispute”
Compare Appalachian Power To
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