Contact Apostrophe Customer Service
How to Reach a Person at Apostrophe
Verified Contact Information
Toll-Free Number:
-
1-800-368-0038Privacy Inquiries
Customer Service:
-
1-408-596-3376
Claims:
-
1-916-445-1254
Customer Service:
care@apostrophe.com
Legal:
privacy@apostrophe.com
Privacy Inquiries
Apostrophe Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Call Volume by Day
Most Popular Apostrophe Phone Number
1 (800) 368-0038
Most Popular Apostrophe Email Address
care@apostrophe.com
Issue Resolution Rate
Low (11% reported full resolution)
Contact Method Distribution
98% phone, 2% email
Common Reasons for Contact
Activation/ cancellation, shipping and delivery
Apostrophe Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Call Volume by Day
| Most Popular Apostrophe Phone Number | 1 (800) 368-0038 |
| Most Popular Apostrophe Email Address | care@apostrophe.com |
| Issue Resolution Rate | Low (11% reported full resolution) |
| Contact Method Distribution | 98% phone, 2% email |
| Common Reasons for Contact | Activation/ cancellation, shipping and delivery |
Contact Information
Corporate Office Address:
Hims and Hers Health, Inc.
330 2nd St. #201
Oakland,
California
94607
United States
Other Info (opening hours):
Hours:
Monday - Friday: 10:00am-6:00pm
Other Location:
Hims and Hers Health, Inc.
2269 Chestnut St # 523 San Francisco, CA,
94123-2600 United States
Phone: (415) 851-0195
Summary of Apostrophe Customer Service Calls
174
TOTAL
CALLS
CALLS
00:00
AVG CALL
DURATION
DURATION
11%
ISSUES
RESOLVED
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Apostrophe?
Activation/ Cancellation Question:
- “To cancel subscription”
- “Canceling”
- “I have a difficulty canceling and money taken away from my account”
Payments and Charges Question:
- “Payment info”
- “Charged for prescription I don't want”
- “Unauthorized credit card charge”
Shipping and Delivery Question:
- “I did not get all of my order”
- “Sunscreen not delivered”
- “Have not received medicine”
Refund Question:
- “Refund”
- “Refund of prescription credit”
- “I would like a refund”
Request for Information Question:
- “Appointment”
- “Appointment was canceled. Not by me”
- “Question about charge”
Account Question:
- “Cancle account”
- “Account si”
- “Subscription”
Product/ Service Question:
- “Need to reorder a lesser strength /I have an account/ will not allow change of strength”
- “Claim error”
- “Upset”
Cards Question:
- “Using my wifes credit card”
- “To purchase Larisse with 2 different credit cards.”
Return/ Replace Question:
- “Change of address”
Staff Question:
- “Service is taking too long”
Website/ Application Question:
- “I'm completely upset with the way your website stated that I had to go through all these steps just to get my prescription AFTER my purchase, this is crazy. I completely do want my order, and at this point I just a refund.”
Other Question:
- “Skin”
- “Medical”
- “Prescription”
Apostrophe