Apia Phone Numbers and Emails

Customer Service:

  • +61 180 081 4578
    Apia Roadside Assistance
  • +61 130 006 4781
    Automated Payment System
  • +61 130 055 5727
    Speak and Listen(or speech to relay)
  • +6 113 3677
    Type and Read, Type and Listen or Speak and Read
  • +6 113 5050
  • +6 124 331 2024

Report Fraud:

  • +61 130 088 1725

Complaints/ Feedback:

  • +61 180 060 8549
    Funeral and Injury Insurance
  • +61 130 024 0531
    Home and Contents, Landlord, Car, Caravan, Travel, Motorcycle, Motorhome and Health
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Apia Emails:

Complaints/ Feedback
Funeral and Injury Insurance
Customer Service
Home and Contents, Landlord, Car, Caravan, Travel, Motorcycle, Motorhome and Health
Media
Report Fraud
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Apia Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

  • More commonly used way of contact is by phone.

    Source Distribution
    57% phone 43% email
  • The best phone number to call Apia is 611800814578. 50% of consumers used this number to address their issues and concerns.

  • The longest wait times are on Sunday and Monday, while the shortest are on Tuesday and Thursday.

  • Be prepared for the call as Apia may ask you for the following information to identify you as a customer: email, phone number or address.

View full overview ›

How to Contact Apia Customer Service?

How to Contact Apia Customer Service?

The company understands that sometimes their customers need extra care and support at different points in their lives. They also know that everyone’s situation and needs will be different. They are committed to looking after your needs with sensitivity, dignity, respect and compassion. To contact Apia support agents call at +61 180 081 4578 to get in touch regarding Apia Roadside Assistance; call at this Apia phone number +61 130 006 4781 to receive help regarding Automated Payment System.

People Apia contact email Apia mainly because of request for information, product/ service, payments and charges. The best Apia email to contact Apia is idr@apia.com.au. 67% of customers use this email address to address their issues and concerns. You can also Email them at: customerservice@apialifeinsurance.com.au. The Apia customer service team members that work hard to effectively handle your demands watch your email all day long. Using this channel to get in touch with them will guarantee a thorough and useful answer catered to your particular needs.

Navigate to www.apia.com.au to get to know their Corporate Office Address: Suncorp Group Limited, Level 23 80 Ann Street Brisbane, Queensland 4000, Australia. This Apia address is the very place where you can seek in-person help. This Apia office contains our main administrative and executive teams and acts as the center for all of our activities. This is the address to use if you need to visit or send actual mail. To guarantee that someone is here to help you when you arrive, we accept appointments.

Apia Home Assist can be contacted via above mentioned Apia contacts, 24 hours a day, 7 days a week. Their support team will be able to assess the emergency. Assistance will be provided as quickly as possible but, during certain hours there may be limited availability. The response time will depend on a variety of factors including severity, location of your insured address and the demand for Apia Home Assist at that time.

To get in direct touch with their reps via Apia website, go to the "Contact Us" area of the website. You may submit your questions, complaints, or comments using this easy-to-use form. The form is designed to be easy to use, with fields for your name, email address, and phone number, as well as a space for you to write out your message. Once you've completed the form, simply click the "Submit" button. After you submit, our committed staff will read your message and get back to you right away to help you with anything you need.

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Contact Information

Apia Website:

Apia Help Center:

Corporate Office Address:

Suncorp Group Limited
Level 23 80 Ann Street
Brisbane, Queensland 4000
Australia

Other Info (opening hours):

Mailing Addresses:

GPO Box 756,

Melbourne,

Victoria 3001,

Australia


Apia CTP

GPO Box 4091,

Sydney,

New South Wales 2001,

Australia


Apia Life Customer Service

GPO Box 68,

Sydney,

New South Wales 2001,

Australia


Customer Relations Apia

PO Box 14180,

Melbourne City Mail Centre,

Victoria 8001,

Australia

More contact details

Apia Rating Based on 4 Reviews

Rating details

2.4
more details
Customer service
Product or Service Quality
Value for money
Location

Rating stats

Rating trend

Summary of Apia Customer Service Calls

12 TOTAL
CALLS
00:00 AVG CALL
DURATION
0% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Apia?

Request for Information Question:

  • “To check when my next payment on my Apia insurance”
  • “Lack of assistance with claim”
  • “Road side assistance”

Product/ Service Question:

  • “Home and car insurance”
  • “Up date car insurance”

Account Question:

  • “You couldn't take money out of my account for house insurance”

Payments and Charges Question:

  • “Make a payment”

Other Question:

  • “Information”
  • “Responding to a text message”
  • “Lost policy”

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