Skip to content
Write review For Business
  • Login

Contact Apia Customer Service

How to Reach a Person at Apia

Verified Contact Information
  • +6 113 3677
    Type and Read, Type and Listen or Speak and Read

Customer Service:

  • +61 180 081 4578
    Apia Roadside Assistance
  • +61 130 006 4781
    Automated Payment System
  • +61 130 055 5727
    Speak and Listen(or speech to relay)
  • +6 113 5050
  • +6 124 331 2024

Report Fraud:

  • +61 130 088 1725

Complaints/ Feedback:

  • +61 180 060 8549
    Funeral and Injury Insurance
  • +61 130 024 0531
    Home and Contents, Landlord, Car, Caravan, Travel, Motorcycle, Motorhome and Health
Send Message

Complaints/ Feedback:

customerservice@apialifeinsurance.com.au
Funeral and Injury Insurance

Customer Service:

idr@apia.com.au
Home and Contents, Landlord, Car, Caravan, Travel, Motorcycle, Motorhome and Health
customerservice@apia.com.au

Media:

media@suncorp.com.au

Report Fraud:

intelligence@suncorp.com.au

Apia Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Call Volume by Day
sun
mon
tue
wed
thu
fri
sat
Most Popular Apia Phone Number
+61 180 081 4578
Most Popular Apia Email Address
idr@apia.com.au
Issue Resolution Rate
Low (13% reported full resolution)
Contact Method Distribution
58% phone, 42% email
Common Reasons for Contact
Product/ service, request for information, payments and charges
Prepare before the call to Apia
Email, phone number or address or zip code
View full overview

How to Contact Apia Customer Service?

How to Contact Apia Customer Service?

The company understands that sometimes their customers need extra care and support at different points in their lives. They also know that everyone’s situation and needs will be different. They are committed to looking after your needs with sensitivity, dignity, respect and compassion. To contact Apia support agents call at +61 180 081 4578 to get in touch regarding Apia Roadside Assistance; call at this Apia phone number +61 130 006 4781 to receive help regarding Automated Payment System.

People Apia contact email Apia mainly because of request for information, product/ service, payments and charges. The best Apia email to contact Apia is idr@apia.com.au. 67% of customers use this email address to address their issues and concerns. You can also Email them at: customerservice@apialifeinsurance.com.au. The Apia customer service team members that work hard to effectively handle your demands watch your email all day long. Using this channel to get in touch with them will guarantee a thorough and useful answer catered to your particular needs.

Navigate to www.apia.com.au to get to know their Corporate Office Address: Suncorp Group Limited, Level 23 80 Ann Street Brisbane, Queensland 4000, Australia. This Apia address is the very place where you can seek in-person help. This Apia office contains our main administrative and executive teams and acts as the center for all of our activities. This is the address to use if you need to visit or send actual mail. To guarantee that someone is here to help you when you arrive, we accept appointments.

Apia Home Assist can be contacted via above mentioned Apia contacts, 24 hours a day, 7 days a week. Their support team will be able to assess the emergency. Assistance will be provided as quickly as possible but, during certain hours there may be limited availability. The response time will depend on a variety of factors including severity, location of your insured address and the demand for Apia Home Assist at that time.

To get in direct touch with their reps via Apia website, go to the "Contact Us" area of the website. You may submit your questions, complaints, or comments using this easy-to-use form. The form is designed to be easy to use, with fields for your name, email address, and phone number, as well as a space for you to write out your message. Once you've completed the form, simply click the "Submit" button. After you submit, our committed staff will read your message and get back to you right away to help you with anything you need.

PissedConsumer Club

Contact Information

Apia Website:

Apia Help Center:

Corporate Office Address:

Suncorp Group Limited
Level 23 80 Ann Street
Brisbane, Queensland 4000
Australia

Other Info (opening hours):

Mailing Addresses:

GPO Box 756,

Melbourne,

Victoria 3001,

Australia


Apia CTP

GPO Box 4091,

Sydney,

New South Wales 2001,

Australia


Apia Life Customer Service

GPO Box 68,

Sydney,

New South Wales 2001,

Australia


Customer Relations Apia

PO Box 14180,

Melbourne City Mail Centre,

Victoria 8001,

Australia

More contact details

Summary of Apia Customer Service Calls

14 TOTAL
CALLS
00:00 AVG CALL
DURATION
13% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Apia?

Product/ Service Question:

  • “Car insurance”
  • “Lost policy”
  • “Home and car insurance”

Request for Information Question:

  • “To check when my next payment on my Apia insurance”
  • “Information”
  • “Lack of assistance with claim”

Account Question:

  • “You couldn't take money out of my account for house insurance”

Payments and Charges Question:

  • “Make a payment”

Other Question:

  • “Need supplies”
  • “Responding to a text message”

Compare Apia Customer Service To

Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.
Woolworths Insurance
Woolworths Insurance Customer Service
sgic
sgic Customer Service
Lemonade Insurance
Lemonade Insurance Customer Service
stars-rating-fill
4.6 out of 5

Frequently Asked Questions

PissedConsumer collects contact information primarily from official companies' channels, such as corporate websites and verified social media pages. Data from these sources is usually added without additional individual verification. If the contact comes from a secondary source, the PissedConsumer team verifies it against fraud and abuse reporting databases and conducts additional validation, including test calls, prior to publication. We also perform regular, selective spot checks and respond promptly to users' reports and requests to ensure the data is current, accurate, and secure.

Phone numbers published on the official company website or its verified social media pages are considered authoritative at the time of the information collection. For contacts obtained from secondary sources, the PissedConsumer team conducts risk screening and additional validation before publication. We also promptly verify any phone numbers reported by the community and remove records that fail to pass verification or update their status.
Contact information posted by users in comments and reviews is not verified by PissedConsumer and may be unreliable. We suggest relying primarily on the official contact details in the company profile and reporting any suspicious content through the reporting form for your safety. Also, note that the phone numbers shown in the ads are not associated with the company's official contact details.

The PissedConsumer team always maintains the accuracy of contact details and reverifies phone numbers and email addresses of the companies. We prioritize reverifying data reported by our users and data that shows warning signs. Besides, we quickly check phone numbers that seem disconnected, reassigned, or compromised. Our team also promptly updates and cross-checks data when verified company representatives report discrepancies in contact details. However, please note that we do not guarantee fixed intervals for revalidating every listing.

The primary sources for the contact information listed here are official company sources, such as their corporate website and verified social media profiles. The PissedConsumer team also uses direct data from the company or its authorized representatives when possible.

PissedConsumer does not publish unverified contact information. We mainly rely on official company websites and their verified social media pages. They are regarded as authoritative sources. Our team cross-checks every update and conducts thorough risk screening. Whenever possible, we use contact details that companies or their official representatives give us. If so, everything stays current. If customers or businesses report incorrect contact information, we start a validation process and cross-reference the details with trusted third-party sources.

Names, phone numbers, and email addresses listed on this page are provided for informational purposes and to help you contact the company. We check and believe this information is accurate, but because details can change, PissedConsumer.com does not guarantee notice any incorrect contact details, you can report them by filling out this form.

Write a review
Do you have something to say about Apia? What happened? What can we help you with?
Submit review Don't show this popup
Apia
Reviews Contacts Community