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Contact AORUS Customer Service

How to Reach a Person at AORUS

Verified Contact Information

Customer Service Number:

  • 1-626-854-9338
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Send Message

Customer Service:

  • 1-626-854-9338 ext 4
    Members

Customer Service:

service@gigabyte-usa.com
aorus@gigabyte.com

Legal:

mydata@gigabyte.com

How to Contact AORUS?

Customers can use a single official helpline, (626) 854-9338, to contact AORUS support for all purposes. Due to its quick responses, it is recommended to call the company agents in all urgent cases. For instance, customers can use it to seek product information, request technical troubleshooting, discuss warranty and repair issues, or receive order and shipping support. They can also use the AORUS contact number for returns, exchanges, firmware updates, and general inquiries during operational hours.

The AORUS customer service team handles user issues and inquiries via two email addresses, aorus@gigabyte.com and service@gigabyte-usa.com, during business hours. Clients can use these to relay all specific and technical concerns to agents, providing relevant information and evidence. However, if consulting for legal or privacy concerns, they can use the AORUS email mydata@gigabyte.com to submit their request to the relevant agent.

GIGA-BYTE Technology Co., Ltd is the AORUS headquarters located at 17358 Railroad St., City of Industry, California 91748, United States. Customers who are unable to receive satisfactory online assistance can visit this address with an appointment for better service. They can also use this address to mail in their queries and complaints, especially if an in-person consultation is inconvenient.

Clients seeking quick responses to their requests can contact AORUS’s support at any time between 8:30 AM and 5:30 PM PT Monday through Friday. When doing so, they must back their claim with relevant information and evidence for a seamless experience. Those reaching out on weekends or outside the mentioned hours can expect a follow-up on the next business day.

The option to contact the customer care team directly via the AORUS website is not available. However, it features plenty of information about the company's services and policies to benefit clients with general queries. Users can also find links to follow the company on several social media platforms, along with the official AORUS contact numbers and email addresses on the website.

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Contact Information

AORUS Website:

AORUS Help Center:

Corporate Office Address:

GIGA-BYTE Technology Co., Ltd
17358 Railroad St.
City Of Industry, California 91748
United States

Other Info (opening hours):

Hours:

Monday - Friday: 8:30am - 5:30pm (Pacific Time)

More contact details

Fax:

+1 (626) 854-9326

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