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Contact AOD Federal Credit Union Customer Service

How to Reach a Person at AOD Federal Credit Union

Verified Contact Information

Toll-Free Number:

  • 1-800-637-0299
Call customer service

Customer Service:

  • 1-256-237-9494

AOD Federal Credit Union Email:

Complaints/ Feedback
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How to Contact AOD Federal Credit Union?

Most Popular Number:

(800) 637-0299

To get in contact with AOD Federal Credit Union customer service, call the toll-free number (800) 637-0299. Report lost or stolen Visa check cards also at this number. Another customer service number is (256) 237-9494. Customer service assists with account and online banking inquiries, card services, and general banking questions. Report fraud immediately to customer service. Agents at customer service can also advise you about bill pay and loan payments.

Complaints, feedback, and inquiries can be sent to customer service at the AOD Federal Credit Union email address, feedback@aodfcu.com. This is ideal for individuals who prefer to communicate with customer service in writing rather than discussing their concerns over the phone. Customer service reads all emails received, and you can expect a response within 2 to 3 working days. For urgent matters, it is better to call customer service.

The corporate office accommodates the AOD Federal Credit Union headquarters. For unresolved issues, you can request an appointment with a senior representative at headquarters. The street address is AOD Federal Credit Union, 12 Elm Street, Bynum, Alabama 36203. United States. People who can’t visit the office can compose a detailed letter about their concern and send it to headquarters. Someone will come back to you as soon as possible. Mail your letter to PO Box 608, Bynum, AL 36253.

AOD Federal Credit Union customer service hours of operation are Monday through Friday from 8:00 AM to 5:00 PM CST. It is closed on Saturday and Sunday. Outside these hours, you can still explore the website for possible answers to your questions or for self-help tips. The website is available 24/7. You can also send an email, and someone will contact you as soon as possible during operational hours.

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Contact Information

AOD Federal Credit Union Website:

AOD Federal Credit Union Help Center:

Corporate Office Address:

AOD Federal Credit Union
12 Elm Street
Bynum, Alabama 36203
United States

Other Info (opening hours):

Mailing Address:

P.O. Box 608

Bynum, AL 36253

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