is a Rippoff!

162 of 164 Antennadeals reviews

I purchased an antenna from have yet to receive my antenna or a refund, which I have requested.

I have emailed them quite a few times, with only one email response, which was not satisfactory. There excuse was they were out of stock. I told them I would take the next model up or a refund. No reply.

They do not respond to emails quickly as they state in their advertisement! There is no 24/7 tech support! They sure as *** can't guarantee 100% satisfaction!

They are a disgrace to American business!Do not buy from this site!

This review is a subjective opinion of a user.
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Product or service
Hdtv Antenna
Review category
Gadgets and Accessories
review #237492
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Helpful? 39 Yes 39 32 No 32
Had the same issue 7 Yes 7
162 of 164 Antennadeals reviews

Nov 08, 2016 #1238345 Green Bay, Wisconsin, United States

Happened to me too!!!! I got the antenna after several complaints and calls to them. I can't even begin to explain to you how much I've been through. Now I sent it back and there is NOTHING!! Not refund! No communication. I was scammed.
Makes me sick.

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Dec 12, 2015 #1077700

Unfortunately, I fell for this as well thinking that this company was on the up-and-up. I will from now on, purchase my antennas from a reputable store - in-house. This makes America look even worse than they already do.

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Dec 10, 2015 #1076866

I agree, After getting an RMA# from them, and returning the antenna they have not refunded our money after numerous emails. They are a rip off.

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Oct 01, 2015 #1042098

I purchased an antenna from them and the gain they said it had did not exist. I sent it back and they kept my money. This organization is a rip off. Warning: Don't get on from this site.

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Apr 20, 2015 #974168 is one of America's biggest rip off companies. As soon as they have your credit card information you can depend on one thing. The are finished with you. Oh, you might get some sort of antenna if they are I really good mood that day, but there is no service, no communication, and you have basically made them a bit richer and got nothing for it other than a mess of problems as you attempt to get your money back. I am presently working with my credit card company to reverse the recent transaction I made with them. My advice, don't deal with

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Jan 21, 2015 #934177 Colorado Springs, Colorado, United States

Had the same experience here. None of the phone numbers work, no reply to emails. I even called the phone number listed on the packing slip (222)877-8888, which was a cell phone -disconnected.
The antenna simply does not work as advertised. I am 6=8 miles from the towers, no obstruction-clar view. My old RCA indoor antenna ($12) works better.

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Nov 11, 2014 #898585 Fort Myers, Florida, United States

I am having a problem with these people ! Paid for the product but have not received it. I am filing a complaint thru the Texas Department of Consumer Affairs and the same U S Department of Consumer Affairs ! There is NO REASON these people can get away with what they do to people !They have no telephone number available and Do Not Respond to ANY Emails ! Big Time Scam !

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May 16, 2014 #816064


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Feb 27, 2014 #789281

I recieved an antenna and mounting pole and had no hardware with it, sent 2 emails explaining and their response was "what is the problem" I sent the antenna back to them under their 60 money back guarantee. and another half a dozen emails. with responses like "waht is your paypal email address" like they were ever going to refund me. I would never do business with this company again.

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Dec 03, 2013 #752204 Toronto, Ontario, Canada

Thank God I checked the reviews before buying antenna from them. First of all, i never trust any online website without physical location address and antenna doesn't have one. The location for accepting returns is just a PO box address to keep them safe and closeout when needed. Thanks for updating the reviews and stop the companies with poor customer service and ripping us off.
Be smart and sometimes its better to pay little bit extra to save from hassles of following up and returning/refunding.

1 0 Reply

Jul 30, 2013 #690305 Lebanon, Tennessee, United States

This company does not operate with integrity. The first time I ordered from them the problems were minimal. Needed another part and they sent it. I actually had a phone number to call. That antenna recently was struck by lightening so I ordered again. I accidentally ordered the wrong one because they were the same price. I sent an email asking to talk to someone about my order. Then I sent 2 emails, and lots of emails to which NO ONE would respond. The website is a lie....they have no 24/7 support. Call the number and it tells you to email them. Then they don't answer emails. I finally wrote an email to them telling them how disappointed I was that they had false advertisement and told them about their bad reviews online. Here is part of their response:

Hi Joy, what exactly is your question?

We lie to no one, nor did we even know you are upset or any issues.

No, online reviews only help our search rankings. The more the better, good or bad only brings us more money.

Please let me know if you have a question, happy to help.

On Wed, Jul 10, 2013 at 9:45 AM,

Really? Bad reviews only bring them more money? Spread the word about their lack of integrity cause I know the universe doesn't work like that. The truth will finally win! :zzz

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Jul 25, 2013 #687184 Fort Worth, Texas, United States

if i bought the antenna , and want to return it do you think they will send the money back ?

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May 31, 2013 #658592

About 2 weeks ago I ordered this following antenna from
LAVA HD2805 Ultra G3 Outdoor HDTV UHF/VHF
Antenna with Remote Control (Pre-Assembled)

I purchased it from because I was impressed with the American emphasis (flag and all). I also liked their very friendly writeup reminding the potential buyers that the buyers satisfaction is the most important thing in all their sales.

So I took the bait and ordered it.

Immediately upon opening the box I noticed the unit was smaller that the one I purchased off ebay last years for about $27 less. But I thought, maybe it's more powerful.

The first thing I discovered is the rotor didn't work.
Then I discovered the whole unit was defective.

I sent an email message to I then went online to see if others also had problems with this antenna and seller.

This was the first site I found. I wish I had read this before ordering my antenna.

I filed a dispute with Paypal. NOTE: When ordering online, always use Paypal or purchase through Amazon's buyer protection plan. declined my request for a refund. Therefore I had to escalate the dispute and Paypal ruled in my favor within 24 hours.

Tomorrow I'll return the antenna via a tracking number (which must be sent to Paypal).

Over the years, Paypal has saved me
... Show more

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Dec 14, 2012 #582063

i am glad i did some looking i was just about to purchase one for a Christmas gift i guess i will go to instead thank you for letting me know that it is all ***. i did send a e-mail and received a return in only 4 days however they did not respond to my question so i did have a idea that they were ***. :(

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Oct 07, 2012 #552062

YES is a Rippoff.
I purchased an antenna from them. They did not deliver it. So, I called them. Their customer service turned to be a recorded voice message. I emailed them and email failed to get any reply.

I got the antenna only after reporting them and complained to Paypal. I paid them using my account with Paypal.

I tried everything with this fake antenna with my neighbour "A technician" it was only getting 6 channels while my other basic TV antenna that I bought for $14.99 was getting 11 Channels on the same TV at the same time

I contacted Paypal again about this bogus product and they send me an email with their mailing address to send it back. I shipped it back and sent Paypal the Tracking number. Paypal credit back my account back.
If you read this post, please don't buy their product...they are bogus cheap fraud people.

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Mar 15, 2012 #449739

I wish I would have read complaints before buying. I tracked package from them to okc. The package sat in okc then they sent it back to the company. This took about ten days they have severa ext. To dial but all have the same us we respond quick..NOT. They haven answer,cant call oh.. But did take the money..

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Bob Burchfield

Feb 19, 2012 #433232

In 2011 I was ready to purchase an outside TV antenna and give up my TV cable, in an effort to cut expenses. Mike Monroe TALKED ME OUT OF BUYING A ANTENNA from him. He actually reminded me of all the cable channels I would have to do with out. He took my zip code and sent me a list of channels I would be able to get with his antenna, but again reminded me of what I was giving up when comparing HIS ANTENNA, versus the TV Cable I was ready to give up. I have yet to MEET A "CROOK", WHO HAD MY CONCERNS AT HEART. YOU PROBABLE DON'T REMEMBER ME , MIKE, BUT I REMEMBER THE KINDNESS AND HONESTY you showed me and when I read some of these negative posts, I JUST HAD TO TELL MY STORY!!! :grin

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Oct 01, 2014 #878405


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Sep 08, 2011 #341007

Received antenna in one day. If installation was any easier it would have had to install itself. Reception excellent. No need to scan channels unless you have a new TV. :)

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