Annas Linens - Will not price match! Poor quality! Paid one price then went on sale!

9 of 23 Annas Linens reviews

I ordered a 10 piece comforter set Fretworks online for $59.99 and then it went on sale for $39.99 and I emailed before the 14 days and they never got back to me.I requested a refund or a price match and they said they would get back to me.

 When I called them they said it was too late because it had been passed the 14 days and I told him I had already emailed them and they just kept skirting around the issue. This 10 piece comforter set is not quality material, there were threads hanging out on the edge of the comforter and one pillow has already split at the seams. I may have paid $39.99 for this 10 piece comforter set but it definitely is not worth $59.99. Anna's linens has never got back to me in an email or refunded me any money.

I believe       their customer service is not accommodating the customer.   they just want to get as much money as possible and do not honor their price match policy nor did they reply to emails. If you want to purchase from Anna's linens go into the store and examine the product and the quality. When you order online you never know what you're going  to get.

 I believe after one washing of this comforter that it is not going to hold together.Not quality material!

This review is a subjective opinion of a user.
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More Review Details

Product or Service Quality

  • What I liked
      No items
  • What I disliked
    • Would not honor price match

Reason of review:
Pricing issue
Preferred solution:
Price reduction
Monetary loss:
Product or service
Comforter Set
Review category
Furniture and Decor
review #623947

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9 of 23 Annas Linens reviews

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