Phoenix, Arizona
Not resolved
5.0
Details
Product or Service Quality
0 comments

I would never advise anyone to have protect America, you must give them 30 day notice to cancel and not just verbal over the phone but in writing and a big hassle. I contacted them Jan19th 2015 and thought it was cancelled but the person told me to send an email and I tried but after frustration and not able to email I gave up.

a month later I got a bill for 49.00 and then when I complained I was told to resend an email and it would be 30 days from my pay date and not when I filled what a joke. It cost me 98.00 extra dollars.

They are twice as much as ADT and I am told by friends ADT is far superior. My rating for Protect America on install a big D and customer service and price and huge fail EEE

Reason of review: pricing a rip comapred to compatition ADT.

Monetary Loss: $98.

Preferred solution: Full refund.

Angies List Pros: Fairness to the customer.

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