Contact AMS Customer Service

The company has two official emails for different purposes. Users with accessibility concerns can reach AMS customer service at alt-format-request@ams.org. Those seeking general queries or complaints can use the email address cust-serv@ams.org to submit a request. Emailing the company agent is best for general and non-urgent matters. However, due to the risk of privacy breaches, it should not be preferred for personal and sensitive issues. Instead, clients can visit the AMS address for better assistance.

Users who are reluctant to discuss their queries and concerns online can visit the AMS headquarters for a better experience. The address is American Mathematical Society, 201 Charles Street, Providence, Rhode Island 02904-2213, United States. AMS support is available in the company office, Mathematical Reviews, at 416 Fourth Street, Ann Arbor, MI 48103-4816. Clients can also consult the American Mathematical Society at 700 Pennsylvania Avenue, SE, Suite 570, Washington, D.C. 20003-2551, for information and assistance between business hours. If in-person consultation is inconvenient, send a letter to PO Box 8604, Ann Arbor, MI 48107-8604, for safe communication and better solutions to your problems.

To consult the business agent via the AMS website, open it in your browser and click Contact Us on the homepage. That will direct you to a new page with several consultation options, including the published helplines, emails, office addresses, and the respective business hours. Use the most feasible one among these to reach out for efficient assistance. The website also features a News section to keep clients updated about upcoming events. Those with general queries and concerns can also browse the featured information by selecting the relevant topic from the list on the right side of the homepage. That would help resolve their problems through self-assistance.