Amora coffee is the worst.I signed up for their trial period (1 bag for around $4 or so), understanding that it was a TRIAL period and would not continue unless I chose to do so.
However, I received a shipment email a few weeks after my trial bag arrived saying a new bag had been shipped to me and my card had been charged. I immediately called to cancel, even saying they could keep the coffee. Since it had already shipped, they let me keep the coffee and refunded me $29.00, which is what I thought was the entire cost. I checked my bank account just as I do normally about twice a month and noticed I had a $70 withdrawal from them with only the $29.00 being put back into my account.
Again, I called to ask them why. APPARENTLY their shipping and handling charges are FOURTY DOLLARS. And are "non refundable".
I explained to the (friendly) lady that I had not wanted to sign up and had called to cancel as soon as I could- she told me over and over again that they have their protocol and cannot refund for shipping and handling.DO NOT USE THIS SERVICE.Their coffee is WAY overpriced, mediocre in flavor, and their "policies" are absolutely absurd.
More Review Details
What I liked
- Not applicable
What I disliked
- Unethical business practices
- Customer service
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