Contact Amigo Energy Customer Service
How to Reach a Person at Amigo Energy
Verified Contact Information
Toll-Free Number:
-
1-888-469-2644
Customer Service:
-
1-888-528-2672English
-
1-713-881-8586Español
-
1-888-331-8871
Amigo Energy Emails:
Customer Service
Legal
Privacy Inquiries
Media
PR Inquiries
Amigo Energy Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Most Popular Amigo Energy Phone Number
1 (888) 469-2644
Average Calls duration
2 minutes
Most Popular Amigo Energy Email Address
customersupport@amigoenergy.com
Issue Resolution Rate
Low (23% reported full resolution)
Amigo Energy Customer Service Rating
2 out of 5
Overall Customer Sentiment
Mostly dissatisfied
Call Volume by Day
View full overview ›
Amigo Energy Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
| Most Popular Amigo Energy Phone Number | 1 (888) 469-2644 |
| Average Calls duration | 2 minutes |
| Most Popular Amigo Energy Email Address | customersupport@amigoenergy.com |
| Issue Resolution Rate | Low (23% reported full resolution) |
| Amigo Energy Customer Service Rating | 2 out of 5 |
| Overall Customer Sentiment | Mostly dissatisfied |
| Contact Method Distribution | 98% phone, 2% email |
| Common Reasons for Contact | Request for information, product/ service, payments and charges |
| Prepare before the call to Amigo Energy | Customer id or account number, email or phone number |
Call Volume by Day
Contact Information
Amigo Energy Website:
Amigo Energy Help Center:
Corporate Office Address:
Amigo Energy
PO Box 3607
5251 Westheimer Rd Ste 1000
Houston,
Texas
77253-3607
United States
Other Info (opening hours):
Residential Customer Service Hours
Monday – Friday 8am – 7pm CT
Saturday 9am – 6pm CT
Commercial Customer Service Hours
Monday – Friday 9am – 6pm CT
Summary of Amigo Energy Customer Service Calls
54
TOTAL
CALLS
CALLS
02:11
AVG CALL
DURATION
DURATION
23%
ISSUES
RESOLVED
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Amigo Energy?
Payments and Charges Question:
- “Pay bill”
- “I need a bill”
- “Pay my bill”
Request for Information Question:
- “I need emergency help I didn’t have a light I’m sick and is very hot”
- “Speak to someone”
- “Calling about my bill”
Product/ Service Question:
- “Outage”
- “Tech support”
- “Reconnect light”
Staff Question:
- “Yes when will services be on”
- “Start new service”
Shipping and Delivery Question:
- “I have not received my light bill for nothing and I cannot get in my app I don't know what's happening with you I don't want nobody to see”
- “Need forms for solar panels delivered to dianaorquidea@ msn.com”
Refund Question:
- “Refund”
Other Question:
- “Extension and pay $143.00”
- “Pay”
- “Extension”
Compare Amigo Energy Customer Service To
Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.
Amigo Energy