Skip to content
Write review For Business
  • Login

Contact Ameris Bank Customer Service

Ameris Bank Phone Numbers and Emails

Toll-Free Number:

  • (866) 616-6020
Call customer service
Send Message

Customer Service:

  • (404) 553-2288
    Auto Loans
  • (866) 616-6020 ext 1
    Automated Telephone Banking
  • (877) 334-0460 ext 2
    Lost or Stolen Credit Cards
  • (800) 236-2442
    Lost or Stolen Debit Cards
  • (855) 249-8131
    Mortgage - For all Servicing Questions
  • (888) 596-2435
    Mortgage - For Construction Loans
  • (404) 522-2265

Accounting/ Billing:

  • (404) 639-6800
    For Balances and Payoff Information
  • (833) 875-2277
    Questions About Auto Loan Payments

Ameris Bank Emails:

Customer Service
Call Center
Investors/ Franchising
Jobs/ Career
Media
internetbankingsupport@amerisbank.com
Internet Banking
Is this your business?

How to Contact Ameris Bank?

Most Popular Number:

(866) 616-6020
Total calls: 62 Issues resolved: 5 Last call: Apr 28, 2025
author avatar
PissedConsumer Reporter

The Ameris Bank phone number for customer service inquiries is 1-866-616-6020. You can call the company’s Help Center to learn more about its services and products. The customer care advisors will answer your questions about savings, loans, and credit cards, assist with managing your account, and help you solve payment-related issues. To learn more about Mortgages, dial 1-855-249-8131. If your inquiry concerns the Construction Loans, call 1-888-596-2435 for details. The Automated Telephone Banking line is available at 1-404-553-2288. You can also obtain the payoff information at 1-833-875-2277. If you need to report a lost or stolen debit card, call 1-800-236-2442. If your credit card was lost or stolen, dial 1-877-334-0460.

The Ameris Bank email for customer service-related questions is callcenter@amerisbank.com. You can send your concerns, complaints, and compliments to this address, and the customer care team will get in touch with you to provide information or offer ways to resolve your issue as soon as they investigate your case. Alternatively, you can email Ameris Bank support using the online form on the Ameris Bank website. Click the Contact link in the top right corner of the homepage and complete the request form. The Ameris Bank contact email for Investor Relations inquiries is investor.relations@amerisbank.com. If you are interested in a job position at the company, send your resume to careers@amerisbank.com.

The Ameris Bank headquarters address is Ameris Bank, 3490 Piedmont Rd., NE, Atlanta, GA 30305, United States. The company’s corporate mailing address is Ameris Bank, PO Box 105075, Atlanta, GA 30348, United States. You can send official correspondence and documentation to this Ameris Bank office. The customer service team is also ready to handle consumers’ concerns, complaints, and suggestions sent to this address. If you have questions regarding the Privacy Policy, mail them to the Data Protection Officer at the corporate office.
To find the company’s branch near you, visit the official website, click the Locations button in the top right corner of the homepage, and enter your city.

The Ameris Bank hours for phone support are Monday to Thursday from 8:30 a.m. to 6 p.m., Friday between 8:30 a.m. and 7 p.m., and Saturday from 8:30 a.m. to 1 p.m. ET. You can call the customer care helpline for information and assistance within these hours. If you have questions about Mortgages, call the Ameris Bank customer service Monday to Friday from 9 a.m. to 6 p.m. ET. The Construction Loans phone line is available between 8 a.m. and 5 p.m. ET on weekdays. The Automated Telephone Banking line operates 24/7, should you have questions outside working hours. You can also report a lost or stolen card 24/7.

Ameris Bank Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

  • More commonly used way of contact is by phone.

    Source Distribution
    78% phone 22% email
  • The best phone number to call Ameris Bank is 8666166020. 65% of consumers used this number to address their issues and concerns.

  • The longest wait times are on Saturday, while the shortest are on Wednesday. The average call time is 4 minutes.

  • Be prepared for the call as Ameris Bank may ask you for the following information to identify you as a customer: social security number, email or phone number.

View full overview ›
PissedConsumer Club

Contact Information

Ameris Bank Website:

Ameris Bank Help Center:

Corporate Office Address:

Ameris Bank
3490 Piedmont Rd NE
Atlanta, Georgia 30305
United States

Other Info (opening hours):

Mailing Addresses:

Corporate

P.O. Box 105075

Atlanta, GA 30348


Dovenmuehle Mortgage Inc.

P.O. Box 660592

Dallas, TX 75266-0592


Hours (ET):

Monday – Thursday: 8:30am – 6:00pm

Friday: 8:30am – 7:00pm

Saturday: 8:30am – 1:00pm

More contact details

Ameris Bank Rating Based on 5 Reviews

Rating details

3.5
more details
Customer service
Billing Practices
Reliability
Discounts and Special Offers

Rating stats

Rating trend

How Good is Ameris Bank's Customer Service?

Davison Naw
Davison Naw
Feels Disappointed | Jan 24, 2024

There not a business i will be leaving any of my financial affairs to if they can shut your acctt.down because there teller has formed her opinion with out a dr's diagnosis 1st

Read full quote
Derrill Hvr
Derrill Hvr
Feels Satisfied | Jan 21, 2024

The rep was very respectful and concerned with the issue I was having. She answered all questions.

Read full quote

Summary of Ameris Bank Customer Service Calls

95 TOTAL
CALLS
04:16 AVG CALL
DURATION
21% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Ameris Bank?

Payments and Charges Question:

  • “Debit card declined”
  • “Fraud”
  • “Complaint about charge”

Cards Question:

  • “There is a hold on my card”
  • “Bank card l was declined”
  • “Card is block”

Account Question:

  • “Change phone number to have access to my account”
  • “Locked card”
  • “Balance”

Product/ Service Question:

  • “Secured loan”
  • “I keep getting overdraft fee for a purchase i didn’t make”
  • “Insurance claims”

Request for Information Question:

  • “Looking for a Venmo deposit”
  • “Checking account balance”
  • “Want talk about my checking account with Ameris”

Return/ Replace Question:

  • “Pin change”
  • “To change my phone number on my account”

Website/ Application Question:

  • “I can’t go into the mobile app already change my number and still look the old number at the account”

Staff Question:

  • “Speak customer services on line”

Other Question:

  • “ATM limit”
  • “Check ballance”
  • “I need to over draft”

Compare Ameris Bank Customer Service To

Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

Write a review
Do you have something to say about Ameris Bank? What happened? What can we help you with?
Submit review Don't show this popup