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Contact Ameris Bank Customer Service

How to Reach a Person at Ameris Bank

Verified Contact Information

Toll-Free Number:

  • 1-866-616-6020
Call customer service
Send Message

Customer Service:

  • 1-404-553-2288
    Auto Loans
  • 1-866-616-6020 ext 1
    Automated Telephone Banking
  • 1-877-334-0460 ext 2
    Lost or Stolen Credit Cards
  • 1-800-236-2442
    Lost or Stolen Debit Cards
  • 1-855-249-8131
    Mortgage - For all Servicing Questions
  • 1-888-596-2435
    Mortgage - For Construction Loans
  • 1-404-522-2265

Accounting/ Billing:

  • 1-404-639-6800
    For Balances and Payoff Information
  • 1-833-875-2277
    Questions About Auto Loan Payments

Ameris Bank Emails:

Customer Service
Call Center
Investors/ Franchising
Jobs/ Career
Media
internetbankingsupport@amerisbank.com
Internet Banking

Ameris Bank Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Most Popular Ameris Bank Phone Number
1 (866) 616-6020
Average Hold Time
00:01:17
Average Calls duration
4 minutes
Most Popular Ameris Bank Email Address
callcenter@amerisbank.com
Ameris Bank Live Agent Availability
25% of callers successfully reach a real person
Issue Resolution Rate
Low (19% reported full resolution)
Call Volume by Day
sun
mon
tue
wed
thu
fri
sat
View full overview ›

How to Contact Ameris Bank?

Most Popular Number:

(866) 616-6020
Total calls: 79 Issues resolved: 6 Last call: May 3, 2026

The Ameris Bank phone number for customer service inquiries is 1-866-616-6020. You can call the company’s Help Center to learn more about its services and products. The customer care advisors will answer your questions about savings, loans, and credit cards, assist with managing your account, and help you solve payment-related issues. To learn more about Mortgages, dial 1-855-249-8131. If your inquiry concerns the Construction Loans, call 1-888-596-2435 for details. The Automated Telephone Banking line is available at 1-404-553-2288. You can also obtain the payoff information at 1-833-875-2277. If you need to report a lost or stolen debit card, call 1-800-236-2442. If your credit card was lost or stolen, dial 1-877-334-0460 ext. 2.

The Ameris Bank email for customer service-related questions is callcenter@amerisbank.com. You can send your concerns, complaints, and compliments to this address, and the customer care team will get in touch with you to provide information or offer ways to resolve your issue as soon as they investigate your case. Alternatively, you can email Ameris Bank support using the online form on the Ameris Bank website. Click the Contact link in the top right corner of the homepage and complete the request form. The Ameris Bank contact email for Investor Relations inquiries is investor.relations@amerisbank.com. If you are interested in a job position at the company, send your resume to careers@amerisbank.com.

The Ameris Bank headquarters address is Ameris Bank, 3490 Piedmont Rd., NE, Atlanta, GA 30305, United States. The company’s corporate mailing address is Ameris Bank, PO Box 105075, Atlanta, GA 30348, United States. You can send official correspondence and documentation to this Ameris Bank office. The customer service team is also ready to handle consumers’ concerns, complaints, and suggestions sent to this address. If you have questions regarding the Privacy Policy, mail them to the Data Protection Officer at the corporate office.
To find the company’s branch near you, visit the official website, click the Locations button in the top right corner of the homepage, and enter your city.

The Ameris Bank hours for phone support are Monday to Thursday from 8:30 a.m. to 6 p.m., Friday between 8:30 a.m. and 7 p.m., and Saturday from 8:30 a.m. to 1 p.m. ET. You can call the customer care helpline for information and assistance within these hours. If you have questions about Mortgages, call the Ameris Bank customer service Monday to Friday from 9 a.m. to 6 p.m. ET. The Construction Loans phone line is available between 8 a.m. and 5 p.m. ET on weekdays. The Automated Telephone Banking line operates 24/7, should you have questions outside working hours. You can also report a lost or stolen card 24/7.

PissedConsumer Club

Contact Information

Ameris Bank Website:

Ameris Bank Help Center:

Corporate Office Address:

Ameris Bank
3490 Piedmont Rd NE
Atlanta, Georgia 30305
United States

Other Info (opening hours):

Mailing Addresses:

Corporate

P.O. Box 105075

Atlanta, GA 30348


Dovenmuehle Mortgage Inc.

P.O. Box 660592

Dallas, TX 75266-0592


Hours (ET):

Monday – Thursday: 8:30am – 6:00pm

Friday: 8:30am – 7:00pm

Saturday: 8:30am – 1:00pm

More contact details

Summary of Ameris Bank Customer Service Calls

112 TOTAL
CALLS
04:02 AVG CALL
DURATION
19% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Ameris Bank?

Payments and Charges Question:

  • “Lost debit card”
  • “Check deposit still not available”
  • “Fraud charges”

Account Question:

  • “Need money from my account”
  • “Check Balance”
  • “Balance”

Cards Question:

  • “Card stuck in atm”
  • “There is a hold on my card”
  • “Bank card l was declined”

Product/ Service Question:

  • “Bank error”
  • “Secured loan”
  • “I keep getting overdraft fee for a purchase i didn’t make”

Request for Information Question:

  • “Need help with online”
  • “Need to find out if I have to redue my Zelle since I have a whole new account number”
  • “Looking for a Venmo deposit”

Return/ Replace Question:

  • “Pin change”
  • “To change my phone number on my account”

Website/ Application Question:

  • “I can’t go into the mobile app already change my number and still look the old number at the account”

Staff Question:

  • “Speak customer services on line”

Other Question:

  • “Realesse a hold on check”
  • “Ti release and held check”
  • “Trouble signing in”

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