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Contact American Water Customer Service

How to Reach a Person at American Water

Verified Contact Information

Toll-Free Number:

  • 1-855-705-8438
Call Now
Send Message

Customer Service:

  • 1-888-237-1333
    California Location
  • 1-856-346-8200
    Camden, NJ
  • 1-619-446-5520
    Customer Advocacy Team
  • 1-831-646-3269
    Environmental/Water Quality (Central California Manager)
  • 1-916-568-4278
    Environmental/Water Quality (Northern California Manager)
  • 1-619-446-4768
    Environmental/Water Quality (Southern California Manager)
  • 1-831-646-3208
    External Affairs (Central California Manager)
  • 1-707-495-6135
    External Affairs (Northern California Manager)
  • 1-626-614-2542
    External Affairs (Southern California Manager)
  • 1-800-422-2782
    Illinois Location
  • 1-619-446-5700
    Imperial Beach, CA
  • 1-800-492-8373
    Indiana Location
  • 1-866-641-2108
    Iowa Location
  • 1-800-678-6301
    Kentucky Location
  • 1-866-641-2131
    Maryland Location
  • 1-906-337-3502
    Michigan Location
  • 1-866-430-0820
    Missouri Location
  • 1-800-272-1325
    New Jersey Location
  • 1-877-426-6999
    New York Location
  • 1-805-498-1266
    Newbury Park, CA
  • 1-559-683-4322
    Oakhurst, CA
  • 1-831-646-3287
    Pacific Grove, CA
  • 1-800-565-7292
    Pennsylvania Location
  • 1-619-446-4764
    Procurement
  • 1-619-446-4777
    Procurement
  • 1-626-614-2500
    Rosemead, CA
  • 1-916-568-4205
    Sacramento, CA
  • 1-619-446-4760
    San Diego, CA
  • 1-707-542-8329
    Santa Rosa, CA
  • 1-800-300-6202
    TDD
  • 1-866-736-6420
    Tennessee Location
  • 1-800-452-6863
    Virginia Location
  • 1-800-685-8660
    West Virginia Location
  • 1-866-269-2837

Headquarters:

  • 1-856-955-4001

Media:

  • 1-619-446-4762
    Media and Press Inquiries

Complaints/ Feedback:

aw.websitefeedback@amwater.com

Customer Service:

myaccount@amwater.com

Headquarters:

presidentsvindland@amwater.com
California American Water President

Investors/ Franchising:

ir@amwater.com

Legal:

privacy@amwater.com
Privacy Inquiries

American Water Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Call Volume by Day
sun
mon
tue
wed
thu
fri
sat
Most Popular American Water Phone Number
1 (855) 705-8438
Average Calls duration
2 minutes
Most Popular American Water Email Address
aw.websitefeedback@amwater.com
Issue Resolution Rate
Low (0% reported full resolution)
Contact Method Distribution
83% phone, 17% email
Common Reasons for Contact
Request for information, staff, payments and charges
View full overview

How to Contact American Water?

Most Popular Number:

(855) 705-8438
Total calls: 17 Last call: Mar 24, 2026

American Water provides an array of customer service phone numbers to cater to its customers' varied requirements. Moreover, you can dial American Water contact depending on your needs or location. While the general toll-free number can be reached at 855-705-8438, residents of California can contact customer service at 888-237-1333. If you’re calling from Camden, NJ, the best way forward is to ring the American Water phone number at 856-346-8200, whereas Illinois locals can use 800-422-2782.

The American Water corporate office is at 1 Water St. Camden, New Jersey 08102, United States. While it is an apt address for a company dedicated to water services, American Water also has a prominent presence in other parts of NJ. One of their secondary office locations can be found at 1025 Laurel Oak Road in Voorhees 08043. Additionally, the company boasts of a third office address at 131 Woodcrest Rd in Cherry Hill. Moreover, the American Water contact address stretches beyond the expanse of New Jersey, underlining its widespread reach and operations. The company handles its operations in California from 1025 Palm Avenue, Imperial Beach, CA 91932.

In addition to telephonic support, American Water provides equally easy and convenient ways to seek quick assistance online. Visit their official website and scroll to the bottom of the homepage, where you’ll find an icon labeled "Website Feedback." Clicking on this, you’ll be directed to an online form allowing you to fill out your details, including your name, email address, and concern. After submitting the form, a customer service agent from American Water will review your query and get back to you with a suitable solution. However, if you prefer writing an email, you can drop your question at myaccount@amwater.com and expect to hear back from a representative within 24-48 hours.

PissedConsumer Club

Contact Information

American Water Website:

American Water Help Center:

Corporate Office Address:

American Water
1 Water St
Camden, New Jersey 08102
United States

Other Info (opening hours):

Other Location:

1025 Laurel Oak Road,

Voorhees, NJ 08043


131 Woodcrest Rd,

Cherry Hill, NJ 0800


1025 Palm Avenue

Imperial Beach, CA 91932


6700 Kalanianaole Highway, Suite 206

Honolulu, HI 96825


5201 Grand Avenue

Davenport, IA 52807


2300 Richmond Road

Lexington, KY 40502


727 Craig Road

St. Louis, MO 63141


60 Brooklyn Avenue

Merrick, NY 11566


852 Wesley Drive

Mechanicsburg, PA 17055


109 Wiehl Street

Chattanooga, TN 37403


2223 Duke Street

Alexandria, VA 22314

More contact details

Summary of American Water Customer Service Calls

24 TOTAL
CALLS
01:31 AVG CALL
DURATION
0% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

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Frequently Asked Questions

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Phone numbers published on the official company website or its verified social media pages are considered authoritative at the time of the information collection. For contacts obtained from secondary sources, the PissedConsumer team conducts risk screening and additional validation before publication. We also promptly verify any phone numbers reported by the community and remove records that fail to pass verification or update their status.
Contact information posted by users in comments and reviews is not verified by PissedConsumer and may be unreliable. We suggest relying primarily on the official contact details in the company profile and reporting any suspicious content through the reporting form for your safety. Also, note that the phone numbers shown in the ads are not associated with the company's official contact details.

The PissedConsumer team always maintains the accuracy of contact details and reverifies phone numbers and email addresses of the companies. We prioritize reverifying data reported by our users and data that shows warning signs. Besides, we quickly check phone numbers that seem disconnected, reassigned, or compromised. Our team also promptly updates and cross-checks data when verified company representatives report discrepancies in contact details. However, please note that we do not guarantee fixed intervals for revalidating every listing.

The primary sources for the contact information listed here are official company sources, such as their corporate website and verified social media profiles. The PissedConsumer team also uses direct data from the company or its authorized representatives when possible.

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Names, phone numbers, and email addresses listed on this page are provided for informational purposes and to help you contact the company. We check and believe this information is accurate, but because details can change, PissedConsumer.com does not guarantee notice any incorrect contact details, you can report them by filling out this form.

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