Contact American Water Customer Service
American Water Phone Numbers and Emails
Toll-Free Number:
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(855) 705-8438
Customer Service:
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(888) 237-1333California Location
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(856) 346-8200Camden, NJ
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(619) 446-5520Customer Advocacy Team
American Water Emails:
How to Contact American Water?
Most Popular Number:
| Total calls: 12 | Last call: Jun 11, 2024 |
American Water Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
More commonly used way of contact is by phone.
The best phone number to call American Water is 8557058438. 67% of consumers used this number to address their issues and concerns.
The longest wait times are on Wednesday, while the shortest are on Sunday and Saturday.
People call American Water mainly because of request for information, staff, payments and charges.
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
More commonly used way of contact is by phone.
The best phone number to call American Water is 8557058438. 67% of consumers used this number to address their issues and concerns.
The longest wait times are on Wednesday, while the shortest are on Sunday and Saturday.
People call American Water mainly because of request for information, staff, payments and charges.
The best email to contact American Water is aw.websitefeedback@amwater.com. 42% of customers use this email address to address their issues and concerns.
Contact Information
American Water Website:
American Water Help Center:
Corporate Office Address:
Other Info (opening hours):
Other Location:
1025 Laurel Oak Road,
Voorhees, NJ 08043
131 Woodcrest Rd,
Cherry Hill, NJ 0800
1025 Palm Avenue
Imperial Beach, CA 91932
6700 Kalanianaole Highway, Suite 206
Honolulu, HI 96825
5201 Grand Avenue
Davenport, IA 52807
2300 Richmond Road
Lexington, KY 40502
727 Craig Road
St. Louis, MO 63141
60 Brooklyn Avenue
Merrick, NY 11566
852 Wesley Drive
Mechanicsburg, PA 17055
109 Wiehl Street
Chattanooga, TN 37403
2223 Duke Street
Alexandria, VA 22314
Summary of American Water Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call American Water?
Request for Information Question:
- “About my payment”
- “About my services”
- “Request Second meter reading”
Staff Question:
- “Service is off”
Account Question:
- “Start account”
Return/ Replace Question:
- “Change water to my name - moving”
Payments and Charges Question:
- “Copy of bill”
Other Question:
- “Sewer pump problem”
- “Meter issue”
- “I receive a check”
Compare American Water Customer Service To
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