American Water Phone Numbers and Emails

Toll-Free Number:

  • (855) 705-8438

Customer Service:

  • (888) 237-1333
    California Location
  • (856) 346-8200
    Camden, NJ
  • (619) 446-5520
    Customer Advocacy Team
  • (831) 646-3269
    Environmental/Water Quality (Central California Manager)
  • (916) 568-4278
    Environmental/Water Quality (Northern California Manager)
  • (619) 446-4768
    Environmental/Water Quality (Southern California Manager)
  • (831) 646-3208
    External Affairs (Central California Manager)
  • (707) 495-6135
    External Affairs (Northern California Manager)
  • (626) 614-2542
    External Affairs (Southern California Manager)
  • (800) 422-2782
    Illinois Location
  • (619) 446-5700
    Imperial Beach, CA
  • (800) 492-8373
    Indiana Location
  • (866) 641-2108
    Iowa Location
  • (800) 678-6301
    Kentucky Location
  • (866) 641-2131
    Maryland Location
  • (906) 337-3502
    Michigan Location
  • (866) 430-0820
    Missouri Location
  • (800) 272-1325
    New Jersey Location
  • (877) 426-6999
    New York Location
  • (805) 498-1266
    Newbury Park, CA
  • (559) 683-4322
    Oakhurst, CA
  • (831) 646-3287
    Pacific Grove, CA
  • (800) 565-7292
    Pennsylvania Location
  • (619) 446-4764
  • (619) 446-4777
  • (626) 614-2500
    Rosemead, CA
  • (916) 568-4205
    Sacramento, CA
  • (619) 446-4760
    San Diego, CA
  • (707) 542-8329
    Santa Rosa, CA
  • (866) 736-6420
    Tennessee Location
  • (800) 452-6863
    Virginia Location
  • (800) 685-8660
    West Virginia Location


  • (856) 955-4001


  • (619) 446-4762
    Media and Press Inquiries
  • (800) 300-6202

American Water Emails:

Business Customer Service
Complaints/ Feedback
Customer Service
Mobile Education Center, Procurement, Procurement, Procurement
California American Water President
Investors/ Franchising
Jobs/ Career
Privacy Inquiries
More phone numbers and emails Less phone numbers and emails

American Water Contact Information

American Water Website:

American Water Help Center:

Corporate Office Address:

American Water
1 Water St
Camden, New Jersey 08102
United States

Other Info (opening hours):

Other Location:

1025 Laurel Oak Road,

Voorhees, NJ 08043

131 Woodcrest Rd,

Cherry Hill, NJ 0800

1025 Palm Avenue

Imperial Beach, CA 91932

6700 Kalanianaole Highway, Suite 206

Honolulu, HI 96825

5201 Grand Avenue

Davenport, IA 52807

2300 Richmond Road

Lexington, KY 40502

727 Craig Road

St. Louis, MO 63141

60 Brooklyn Avenue

Merrick, NY 11566

852 Wesley Drive

Mechanicsburg, PA 17055

109 Wiehl Street

Chattanooga, TN 37403

2223 Duke Street

Alexandria, VA 22314

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Summary of American Water Customer Service Calls

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Why Do People Call American Water Customer Service?

Payments and Charges Question:

  • “Copy of bill”

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American Water Terms of Service
This Web site (, or any replacement site, and related communications services and systems such as e-mail and interactive web pages (the "Site"), is operated by American Water and its affiliates (collectively "American Water," or The Company) to provide The User of company services with information about Website Company's products, American Water's' company, and its history and future plans, as well as to provide The Customer with certain services or capabilities. The Customer's access to and use of the Site is governed by and subject to these terms and conditions of use (these "Terms"). Please read these Terms carefully and thoroughly. By accessing and using the Site, The Client of American Water agree that The User of Website have read and understand these Terms and that The Customer accept and agree to be bound by these Terms. If The Client of American Water do not agree to these Terms, please do not continue to access and use the Site.
To read more:
American Water Privacy Policy
American Water may collect certain identifying information from or about The Client in connection with The Client's use of or submissions to the Site (collectively, the "Collected Information"). For example, if The User of company services request information from The Company through the Site, The User may submit The Client's name and contact information, such as The User's email address, mailing address, or telephone number, to If The User of company services access The User's account or pay The Customer's bill through the Site, The User of Website may also provide information like The Client's account number, credit card information, and bank account information. If The Client of American Water inquire about or apply for a job with through the Site, The User of Website may provide American Water with information on The Customer's educational background, employment history, or overall compensation. In addition, may retain the content of, and metadata regarding, any correspondence The User of company services may have with Website or American Water's' representatives, regardless of the mode of communication by which such correspondence was made.
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