American Water Heaters Phone Numbers and Emails

Toll-Free Number:

  • (800) 999-9515
    Residential

Customer Service:

  • (800) 456-9805
    Polaris/Commercial
  • (423) 283-8000
  • (800) 999-5210

American Water Heaters Email:

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American Water Heaters Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

  • More commonly used way of contact is by phone.

    Source Distribution
    87% phone 13% email
  • The best phone number to call American Water Heaters is 8009999515. 71% of consumers used this number to address their issues and concerns.

  • The longest wait times are on Monday, while the shortest are on Wednesday and Tuesday.

  • The best email to contact American Water Heaters is dili@hotwater.com.

PissedConsumer Club

Contact Information

American Water Heaters Website:

American Water Heaters Help Center:

Corporate Office Address:

500 Princeton Rd
Johnson City, Tennessee 37601
United States

Other Info (opening hours):

Residential Water Heater Tech Support Hours:

Monday - Friday 8:00 AM - 10:00 PM EST

Saturday - Sunday 9:00 AM - 6:00 PM EST

More contact details

Fax:

1-800-999-5210

American Water Heaters Rating Based on 1 Reviews

Rating details

1.5
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Exchange, Refund and Cancellation Policy
Customer service
Warranty
Diversity of Products or Services

Rating stats

Rating trend

Summary of American Water Heaters Customer Service Calls

7 TOTAL
CALLS
00:00 AVG CALL
DURATION
0% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call American Water Heaters?

Request for Information Question:

  • “Support”

Other Question:

  • “No hot water”
  • “We're interested in partnership with your company.”
  • “Bad igniter”

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