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Contact American Tower Customer Service

How to Reach a Person at American Tower

Verified Contact Information

Toll-Free Number:

  • 1-877-282-7483
    US Toll Free
Call customer service
Send Message

Customer Service:

  • 1-770-953-9400
    Atlanta, GA
  • 1-919-468-0112
    Cary, NC
  • 1-305-921-6417
    Coral Gables, FL
  • 1-949-442-6400
    Irvine, CA
  • 1-972-999-8900
    Irving, TX
  • 1-702-247-1874
    Las Vegas, NV
  • 1-508-382-3036
    Marlborough, MA
  • 1-847-240-1508
    Schaumburg, IL
  • 1-202-607-2609
    Washington, DC
  • 1-781-926-4500
    Woburn, MA
  • 1-617-375-7500

Investors/ Franchising:

  • 1-781-575-2879
    Transfer Agent

American Tower Emails:

Investors/ Franchising
Legal
Privacy Inquiries
Media

American Tower Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

Most Popular American Tower Phone Number
1 (877) 282-7483
Most Popular American Tower Email Address
investor.relations@americantower.com
Issue Resolution Rate
Medium (43% reported full resolution)
Contact Method Distribution
88% phone, 12% email
Common Reasons for Contact
Request for information, account and website/ application
Call Volume by Day
sun
mon
tue
wed
thu
fri
sat
View full overview ›
PissedConsumer Club

Contact Information

American Tower Website:

American Tower Help Center:

Corporate Office Address:

ATC IP LLC
116 Huntington Avenue, 11th Floor
Boston, Massachusetts 02116
United States

Other Info (opening hours):

Other Location:

10 Presidential Way

Woburn, MA 01801

Fax: +1 (781) 926 4545


900 Circle 75 Parkway, Suite 300

Atlanta, GA 30339

Fax: +1 (770) 937 9022


3500 Regency Parkway, Suite 100

Cary, NC 27518

Fax: +1 (919) 466 5415


12040 Regency Parkway, Suite 200

Cary, NC 27518


121 Alhambra Plaza, 14th Floor

Coral Gables, FL 33134

Fax: +1 (305) 921 6416


19100 Von Karman, Suite 450

Irvine, CA 92612

Fax: +1 (949) 474 7260


8505 Freeport Parkway, Suite 425

Irving, TX 75063


3753 Howard Hughes Parkway, Suite 208, 214A & 214B

Las Vegas, NV, 89119


225 Cedar Hill Street, Suite 336

Marlborough, MA 01752

Fax: +1 (508) 382 3109


537 Long Point Rd., Suite 206

Mt. Pleasant SC 29464


1101 Perimeter Drive, Suite 700

Schaumburg, IL 60173


801 Pennsylvania Avenue, NW, Suite 730

Washington, DC 20004

More contact details

Fax:

+1 (617) 375 7575

Summary of American Tower Customer Service Calls

14 TOTAL
CALLS
00:00 AVG CALL
DURATION
43% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call American Tower?

Request for Information Question:

  • “Gc verification”
  • “Need info I am a land owner and I am thinking about putting a mobile home on my property I need to know the rule as to how many feet it has to be from the the tower”

Website/ Application Question:

  • “Tower Installation”

Account Question:

  • “Need tower codes”

Other Question:

  • “Taxes”
  • “I have a cell tower on my property and need a live person”
  • “Investment”

Compare American Tower Customer Service To

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