Not resolved

Soon after purchasing my home (which is in a flood zone, but has had no flood claim ever), I received an e-mail from the agent stating that I need to sign and return a "Proof of Primary Residence" form.They charge a MUCH higher rate if the house isn't your primary residence.

So I promptly, filled it out, signed it and sent it back. Two months later, I get the same e-mail. I told them that I returned it. They say they never received it.

So, I filled it out, and sent it back again. Another two months.. same e-mail... same response..

we never received it. So again I fill it out and send it in. Just noticed on my mortgage statement that they STILL charged me the higher "non-primary resident" rate ($1000) higher.

My mortgage payment went up significantly to cover the extra cost.Am letting everyone know, and exploring legal options.

Review about: American Strategic Insurance Flood Insurance.

Review #998428 is a subjective opinion of a user.

Value for money
Insurance Plans Acceptance
Billing Practices
Price Affordability
Customer service
Additional Fees
Reason of Review / Monetary Loss Pricing issue / $2000
Preferred solution Full refund

Had an Experience with American Strategic Insurance?

Submit review


Comment as anonymous or
Terms of Service
Post Comment
Be first to start a discussion.

Companies similar to American Strategic Insurance

You May Also Like

"April of 2016 my car was parked in my apartment complex.i woke up to go to work and i saw a police officer approach me with a witness saying a..." Read more
"Yes they play this same game for years . . . slander slag other people trying to get your business then when they cannot supply the service or provide references..." Read more
"SCAM. SCAM. SCAM. SCAM. SCAM. SCAM. I refused to go further with conducting business with TOCO after reading these disturbing reviews and for the second time I have been harassed..." Read more
"Wow,no wonder these losers refuse to put anything in writing when processing a claim. No emails, no letters, phone calls only. Jeff Freeze is a real piece of work, Rhea..." Read more
"I am writing to you about your comment on Schult Homes. You stated about your FURNACE running constantly & your bill being so high! We also have a Schult home..." Read more
"I hired Tru Green to take care of my lawn as I'm a busy professional. I've always prided myself in having a beautiful lawn. They promised they would kill the..." Read more
"I have been trying to resolve a Credit Card Dispute with Huntington Banks since November 2016. 11/18/2016 @ 10:02 I purchased 2 Garth Brooks tickets from Ticketmaster. In the process,..." Read more
"Paid $75 for a clean. She came and wiped off the coffee table in the living room and ran the vacuum in the master bedroom. Made a half-assed attempt at..." Read more