We purchased a sectional 4 years ago, Morrow, Ga as well as a protection plan.Every piece of furniture we purchased started bubbling,cracking, peeling, and completely delaminating.
We visited the store also called the warranty company, told them the problem, only to be told they don't cover that. This is an American Signature defect, it's not covered. To make matters worse, they sent a repair specialist to come take a look, says we don't cover that it would have to be a puncture or tear *** that you are full of ***, I will never recommend this store to anyone. The Leather is just peeling off, as it sits.
I want to leave this sectional in your *** lot!!!.
This furniture is junk as well as this company! They are rude, they are liars, and they do not stand by their product.
Horrible customer service.We will never buy a single item from American signature and we will advise every single person we know, not to purchase anything from them.
More Review Details
What I liked
What I disliked
- Poor quality
- Customer service
- Did not stand behind warranty
- Reason of review:
- Bad quality
- Preferred solution:
- Let the company propose a solution
- Monetary loss:
- Product or service
- Leather Sectional
- Review category
- Furniture and Decor
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