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Contact American Leather Customer Service

How to Reach a Person at American Leather

Verified Contact Information

Toll-Free Number:

  • 1-800-456-9599
    Toll-Free
Call Now
Send Message

Customer Service:

  • 1-972-296-9599
  • 1-972-590-9297
  • 1-214-613-6278

Customer Service:

marketing@americanleather.com
supportservices@americanleather.com
swatch@americanleather.com

General Info:

info@americanleather.com

American Leather Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

Call Volume by Day
sun
mon
tue
wed
thu
fri
sat
Most Popular American Leather Phone Number
1 (800) 456-9599
Average Calls duration
1 minute
Most Popular American Leather Email Address
supportservices@americanleather.com
Issue Resolution Rate
Low (0% reported full resolution)
Contact Method Distribution
75% phone, 25% email
Common Reasons for Contact
Product/ service, request for information and activation/ cancellation
View full overview

How to Contact American Leather?

The company has published the toll-free number, 1-800-456-9599, to request general information and assistance from its agents. Users with specific and technical concerns can reach the customer service team via 1-972-296-9599 between business hours. The American Leather phone numbers 1-972-590-9297 and 1-214-613-6278 are also active for similar purposes. To ensure efficient assistance when calling, use the helpline for the relevant department and reach out between the American Leather hours.

American Leather customer service handles user requests via four emails. For marketing issues and inquiries, write to marketing@americanleather.com. Those requesting help with specific and technical concerns can email supportservices@americanleather.com between business hours. You can also contact the American Leather office at swatch@americanleather.com for similar purposes. Lastly, consumers requesting general information about the company can use info@americanleather.com to submit a request. After reviewing it, the business agent will respond within a few hours or days.

For in-person assistance from the American Leather headquarters, arrive at 4501 Mountain Creek Pkwy., Dallas, Texas 75236, United States, between business hours. Users with complex issues and concerns can also visit the American Leather address 2050 N Stemmons FWY Suite 1D205 Unit #220, Dallas, TX 75207, for better assistance. If the purpose of the consultation is a general query or complaint, relay it via the American Leather phone number or email to save time.

The company offices are open Monday through Friday between 9:00 AM and 5:00 PM. Users consulting the outlet center can reach American Leather customer service between 10:00 AM and 5:00 PM from Tuesday to Friday. To contact the agent on Saturday, call or email between 10:00 AM and 4:00 PM for efficient assistance. Clients can also email their queries and concerns outside the American Leather hours. However, the responses would be within working hours. If immediate help is required, benefit from the featured information on the company website.

The American Leather website is the company's official online platform, featuring plenty of information about its products and policies. To consult the business agents via that, click Contact Us on its homepage to get directed to an online form. Once there, provide your full name, phone number, email address, the reason for consultation, and questions/comments, and click Submit. After reviewing the request, American Leather customer service will respond efficiently between business hours. Clients can also find online resources about purchasing, warranty, digital catalogs, B2B login, and high-point showrooms for self-help with related queries.

PissedConsumer Club

Contact Information

American Leather Website:

American Leather Help Center:

Corporate Office Address:

American Leather
4501 Mountain Creek Pkwy.
Dallas, Texas 75236
United States

Other Info (opening hours):

Location:

2050 N Stemmons FWY Suite1D205 Unit #220, Dallas, TX 75207

Monday - Friday: 9 AM - 5 PM

Outlet Center Hours:

Tuesday - Friday: 10 AM - 5 PM

Saturday: 10 AM - 4 PM

More contact details

Why Customers Call American Leather?

Top Reasons of Customers Calls

  • Product/ Service 45%
  • Request for Information 36%
  • Activation/ Cancellation 9%
  • Return/ Replace 9%

Product/ Service

45%
  • "Complaint"
  • "I purchased 7 American Leather Cleveland Backpacks and I only have 4 dust cover bags for the backpacks! I need 3 more, I was wondering if I could order the 3 dust cover bags from American Leather Co"
  • "Need stiching repaired"

Request for Information

36%
  • "Request for wood sample"
  • "Where can I purchase queen plus sheets?"
  • "Disassembly instructions I can't find onlinre. I'm not pissed just need some help"

Activation/ Cancellation

9%
  • "Need to cancel a order"

Return/ Replace

9%
  • "Need a return label"

Compare American Leather Customer Service To

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