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Contact American Leather Customer Service

American Leather Phone Numbers and Emails

Toll-Free Number:

  • (800) 456-9599
    Toll-Free
Call customer service
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Customer Service:

  • (972) 296-9599
  • (972) 590-9297
  • (214) 613-6278

American Leather Emails:

Customer Service
General Info
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American Leather Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

  • More commonly used way of contact is by phone.

    Source Distribution
    76% phone 24% email
  • The best phone number to call American Leather is 8004569599. 56% of consumers used this number to address their issues and concerns.

  • The longest wait times are on Thursday, while the shortest are on Saturday. The average call time is 1 minute.

  • People call American Leather mainly because of request for information, product/ service and return/ replace.

View full overview ›

How to Contact American Leather?

Most Popular Number:

(800) 456-9599
Toll-Free

The company has published the toll-free number, 1-800-456-9599, to request general information and assistance from its agents. Users with specific and technical concerns can reach the customer service team via 1-972-296-9599 between business hours. The American Leather phone numbers 1-972-590-9297 and 1-214-613-6278 are also active for similar purposes. To ensure efficient assistance when calling, use the helpline for the relevant department and reach out between the American Leather hours.

American Leather customer service handles user requests via four emails. For marketing issues and inquiries, write to marketing@americanleather.com. Those requesting help with specific and technical concerns can email supportservices@americanleather.com between business hours. You can also contact the American Leather office at swatch@americanleather.com for similar purposes. Lastly, consumers requesting general information about the company can use info@americanleather.com to submit a request. After reviewing it, the business agent will respond within a few hours or days.

For in-person assistance from the American Leather headquarters, arrive at 4501 Mountain Creek Pkwy., Dallas, Texas 75236, United States, between business hours. Users with complex issues and concerns can also visit the American Leather address 2050 N Stemmons FWY Suite 1D205 Unit #220, Dallas, TX 75207, for better assistance. If the purpose of the consultation is a general query or complaint, relay it via the American Leather phone number or email to save time.

The company offices are open Monday through Friday between 9:00 AM and 5:00 PM. Users consulting the outlet center can reach American Leather customer service between 10:00 AM and 5:00 PM from Tuesday to Friday. To contact the agent on Saturday, call or email between 10:00 AM and 4:00 PM for efficient assistance. Clients can also email their queries and concerns outside the American Leather hours. However, the responses would be within working hours. If immediate help is required, benefit from the featured information on the company website.

The American Leather website is the company's official online platform, featuring plenty of information about its products and policies. To consult the business agents via that, click Contact Us on its homepage to get directed to an online form. Once there, provide your full name, phone number, email address, the reason for consultation, and questions/comments, and click Submit. After reviewing the request, American Leather customer service will respond efficiently between business hours. Clients can also find online resources about purchasing, warranty, digital catalogs, B2B login, and high-point showrooms for self-help with related queries.

PissedConsumer Club

Contact Information

American Leather Website:

American Leather Help Center:

Corporate Office Address:

American Leather
4501 Mountain Creek Pkwy.
Dallas, Texas 75236
United States

Other Info (opening hours):

Location:

2050 N Stemmons FWY Suite1D205 Unit #220, Dallas, TX 75207

Monday - Friday: 9 AM - 5 PM

Outlet Center Hours:

Tuesday - Friday: 10 AM - 5 PM

Saturday: 10 AM - 4 PM

More contact details

American Leather Rating Based on 3 Reviews

Rating details

1.5
more details
Product or Service Quality
Reliability
Advertised vs Delivered
Exchange, Refund and Cancellation Policy

Rating stats

Rating trend

Summary of American Leather Customer Service Calls

16 TOTAL
CALLS
00:36 AVG CALL
DURATION
0% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call American Leather?

Request for Information Question:

  • “Request for wood sample”
  • “Where can I purchase queen plus sheets?”
  • “Disassembly instructions I can't find onlinre. I'm not pissed just need some help”

Product/ Service Question:

  • “I purchased 7 American Leather Cleveland Backpacks and I only have 4 dust cover bags for the backpacks! I need 3 more, I was wondering if I could order the 3 dust cover bags from American Leather Co”
  • “My recliner leg support does not work”
  • “Poor quality sofa”

Return/ Replace Question:

  • “Need a return label”

Other Question:

  • “Need stiching repaired”

Compare American Leather Customer Service To

Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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