Golden Grove, South Carolina
0 comments
Not resolved

We purchased a five year policy for our KitchenAid refrigerator in October, 2012.After our refrigerator's ice maker stopped working in July, 2016, we had one of AIG's repairmen fix it.

When he went to check the serial number on our refrigerator, he noticed that they didn't match.

The problem was that our serial # didn't match the serial number on the policy due to an imput error on AIG's end.Not only would they not correct the problem and refund the repair charge we paid out, they also refused to update our refrigerator's serial number on our policy, rendering our policy useless!

Review about: Kitchenaid Refrigerator.

I didn't like: Indifference and lack of integrity.

Review #925587 is a subjective opinion of a user.

1.0
Insurance Plans Acceptance
Customer service
Reason of Review / Monetary Loss Problems with payment / $89
Preferred solution Full refund

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