American Homes 4 Rent - Bad Customer Service

123 of 273 American Homes 4 Rent reviews

Found a home I really like, paid the application fees and haven't been able to reach any one at all.The voice mails are always full and I'm wondering now that I see all the other reviews if I have also been taken the same way they have described.

The online application simply says pending. I wonder what I've gotten myself into its now going on 5 days? Really sick feeling. You call the toll free # and they are very good at what they do but obviously the office that its sent too drops the ball.

I'd just be happy to get my money back if they don't plan on completing the process because I only have 30 days remaining on my current lease and it doesn't help not knowing.

This review is a subjective opinion of a user.
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More Review Details

Customer service
Product or Service Quality
Advertised vs Delivered

  • What I liked
      No items
  • What I disliked
    • Irresponsible company
    • Ethics
    • Poor follow-up

Reason of review:
Poor customer service
Preferred solution:
Deliver product or service ordered
Monetary loss:
Product or service
Review category
Real Estate
review #890490

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123 of 273 American Homes 4 Rent reviews

Aug 03, 2016 #1194008 Douglasville, Georgia, United States

Hello. Did you ever hear back from them? Im in the same boat and my lease is up as well as my extension from my landlord. Im basically homeless because they misled me

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