American Freight Furniture - Review about Couch from New Market, Alabama

79 of 259 American Freight Furniture reviews

I will never do business with american freight again.First, it took a month to get my bedroom furniture.

I bought a couch and the bedroom set on the same day. Was told i would only have to pay ONE delivery fee. That was a lie. Not only did i pay two $85 delivery fees but one of my dressers (with the mirror) was broken and the other wasnt even the right one!

My husband spent the entire day on the phone with them and was told that the problem would be fixed today (12/13/15). Its 6pm and they never told him when they would be coming out. Which reminds me, we had a delivery time of 2pm (12/12/15) and they didnt deliver until 8pm! Most of the time it wouldnt bother me so much, but on weekends i have a houseful of kids and 8pm is about bedtime for them.

Im highly pissed that i dropped almost $5,000 in this pathetic store.

Customer service is crappy as well.Dont waste your time or money.

This review is a subjective opinion of a user.
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Customer service
Exchange, Refund and Cancellation Policy
Advertised vs Delivered
Style and Design
Price Affordability
Product or Service Quality
Diversity of Products or Services

Reason of review:
Problem with delivery
Product or service
Review category
Furniture and Decor
review #750611

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79 of 259 American Freight Furniture reviews

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