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Contact American Fidelity Customer Service

How to Reach a Person at American Fidelity

Verified Contact Information

Toll-Free Number:

  • 1-800-662-1113
Call Now
Send Message

Report Fraud:

  • 1-800-847-6337
    Fraud and Ethics Hotline

Legal:

  • 1-866-554-4722
    Privacy Inquiries

Customer Service:

customersupport@americanfidelity.com
App Support

General Info:

flex@americanfidelity.com

Legal:

hipaa@americanfidelity.com
Privacy Inquiries

Report Fraud:

hoax@americanfidelity.com
Reporting Scams

American Fidelity Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Call Volume by Day
sun
mon
tue
wed
thu
fri
sat
Most Popular American Fidelity Phone Number
1 (800) 662-1113
Average Calls duration
18 minutes
Most Popular American Fidelity Email Address
customersupport@americanfidelity.com
Issue Resolution Rate
Medium (50% reported full resolution)
Contact Method Distribution
89% phone, 11% email
Common Reasons for Contact
Return/ replace, product/ service and request for information
View full overview

How to Contact American Fidelity Customer Service?

American Fidelity Corporation offers a range of contact options to cater to the various needs of its customers. For instance, if you have general inquiries or require customer support, contact the toll-free company customer service number, 1-800-662-1113, available Monday to Friday between 7:00 AM and 7:00 PM CST. For reporting fraud, the dedicated Fraud and Ethics Hotline is accessible at the American Fidelity phone number, 1-800-847-6337. Furthermore, the customer service team 1-866-554-4722 addresses legal matters and privacy-related inquiries.

American Fidelity Corporation also offers the convenience of email communication for various purposes. If you have general inquiries or require assistance with the app, contact the americanfidelity.com customer service team at customersupport@americanfidelity.com. For information related to flexible spending accounts, feel free to contact the customer service team at flex@americanfidelity.com. Similarly, legal matters and privacy inquiries can be directed to hipaa@americanfidelity.com. If you need to report fraud or scams, the appropriate channel to contact the American Fidelity corporation is hoax@americanfidelity.com.

The American Fidelity headquarters is at PO Box 25523, 9000 Cameron Parkway, Oklahoma City, Oklahoma 73125, United States. You can also find various mailing addresses on the official Contact Us page, each corresponding to different departments. Whether you have questions about claims, billing, annuities, or consulting, the website offers specific addresses for each department. For instance, if you need assistance with Flexible Spending Accounts, you can mail to the Flex Account Administration at American Fidelity Assurance Company, Attn: Flex Account Administration, PO Box 161968, Altamonte Springs, FL 32716.

To contact the support team via American Fidelity login, head to the website and click on the login feature. You can also click on Support and then Log in. You'll be directed to a new page to input your username and password to log in. You will find an option to recover your username and password. If you d

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Contact Information

American Fidelity Website:

American Fidelity Help Center:

Corporate Office Address:

American Fidelity Assurance Company
P.O. Box 25523 9000 Cameron Parkway
Oklahoma City, Oklahoma 73125
United States

Other Info (opening hours):

Customer Service Hours:

Monday - Friday: 7:00am - 7:00pm CST

More contact details

Fax:

+1 (844) 319-3668

Why Customers Call American Fidelity?

Top Reasons of Customers Calls

  • Customer Inquiries & Issues 38%
  • Product/ Service 15%
  • Request for Information 15%
  • Claims & Legal Issues 15%
  • Payments and Charges 8%
  • Return/ Replace 8%

Customer Inquiries & Issues

38%
  • "Monthly check"
  • "Claim problem"
  • "disability benefits"

Product/ Service

15%
  • "Insurance problems"
  • "Calling about products"

Request for Information

15%
  • "To find out information about a form they've requested."
  • "To ask questions regarding some details on the insurance form received"

Claims & Legal Issues

15%
  • "Claim status"
  • "Claims"

Payments and Charges

8%
  • "Need documentation for tax ourposes"

Return/ Replace

8%
  • "To clarify details on a tax return form"

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Why You Can Trust Our Contact Information

PissedConsumer collects contact information primarily from official companies' channels, such as corporate websites and verified social media pages. Data from these sources is usually added without additional individual verification. If the contact comes from a secondary source, the PissedConsumer team verifies it against fraud and abuse reporting databases and conducts additional validation, including test calls, prior to publication. We also perform regular, selective spot checks and respond promptly to users' reports and requests to ensure the data is current, accurate, and secure.

Phone numbers published on the official company website or its verified social media pages are considered authoritative at the time of the information collection. For contacts obtained from secondary sources, the PissedConsumer team conducts risk screening and additional validation before publication. We also promptly verify any phone numbers reported by the community and remove records that fail to pass verification or update their status.
Contact information posted by users in comments and reviews is not verified by PissedConsumer and may be unreliable. We suggest relying primarily on the official contact details in the company profile and reporting any suspicious content through the reporting form for your safety. Also, note that the phone numbers shown in the ads are not associated with the company's official contact details.

The PissedConsumer team always maintains the accuracy of contact details and reverifies phone numbers and email addresses of the companies. We prioritize reverifying data reported by our users and data that shows warning signs. Besides, we quickly check phone numbers that seem disconnected, reassigned, or compromised. Our team also promptly updates and cross-checks data when verified company representatives report discrepancies in contact details. However, please note that we do not guarantee fixed intervals for revalidating every listing.

Names, phone numbers, and email addresses listed on this page are provided for informational purposes and to help you contact the company. We check and believe this information is accurate, but because details can change, PissedConsumer.com does not guarantee notice any incorrect contact details, you can report them by filling out this form.

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