American Family Insurance - Review about Car Damage Claim from Salt Lake City, Utah
The driver of a mr appliance van slammed into the back of my car causing me to hit the person in front of me and the person in front of them.A week later they still don't do anything and I am still out a vehicle.
American family is the WORST insurance I have ever delt with. I can't believe that even when the Insured has rental car, I have not been offered or approved to have a rental while they take their sweet time lolly gagging around trying to get out of it. I am so irritated that each time I call I get an automated answer "I'm sorry, you can use your Insurance for a rental" um, no. Get me a car or I will keep filing complaint after complaint.
And as I can see from the 20 complaints, NONE have been resolved. Great company. Thanks for NOTHING Matthew at American family and Dustin Tate at Mr. Appliance.
You guys are just peachy.
Here's my car.Not doing anything but sitting here damaged.
More Review Details
- Reason of review:
- Poor customer service
- Product or service
- Car Damage Claim
- Review category
Author wants to be contacted by the company. Learn more ›