Homewood, Illinois
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Not resolved

House broken into and garage.Just about every thing stolen.

Related: American Family Insurance - Review about American Family Homeowners Insurance from Madison, Georgia

This was Nov. 2015. Didn't like first paperwork submitted. Didn't call to tell me.

Never received anything in mail. Agent constantly on vacation. Now for another two weeks. I have no income.

Doors need replacement. Can't even use front door. Now they want deposition, but no date when. Very bad at communications and in no hurry.

I may lose my house. I've had this insurance since 2001.

Very, very disappointed.This company is awful.

Review about: American Family Homeowners Insurance.

Review #806050 is a subjective opinion of a user.

1.0
Reliability
Billing Practices
Customer service
Insurance Plans Acceptance
Exchange, Refund and Cancellation Policy
Staff
Website
Discounts and Special Offers
Diversity of Products or Services
Reason of Review / Monetary Loss Poor customer service / Not specified
Preferred solution Not specified

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