American Eagle Federal Credit Union Phone Numbers and Emails

Toll-Free Number:

  • (800) 842-0145
    Toll-Free

Member Contact Center:

  • (860) 568-2020

Mortgage Servicing Center:

  • (877) 495-4717
    Residential Mortgage Loan

Report Lost Or Stolen Visa Card:

  • (844) 431-0819
    All Other Credit Cards
  • (800) 627-2127
    Debit Card
  • (844) 431-0818
    Signature Credit Card

Telephone Banking:

  • (860) 568-3802
    Local
  • (800) 843-1151
    Toll-Free

American Eagle Federal Credit Union Email:

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American Eagle Federal Credit Union Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

  • More commonly used way of contact is by phone.

    Source Distribution
    83% phone 17% email
  • The best phone number to call American Eagle Federal Credit Union is 8008420145. 79% of consumers used this number to address their issues and concerns.

  • The longest wait times are on Wednesday, while the shortest are on Tuesday and Sunday.

  • People call American Eagle Federal Credit Union mainly because of staff, request for information, payments and charges.

View full overview ›
PissedConsumer Club

Contact Information

American Eagle Federal Credit Union Website:

American Eagle Federal Credit Union Help Center:

Corporate Office Address:

Loan Servicing
PO Box 280128 417 Main Street
East Hartford, Connecticut 06118
United States

Other Info (opening hours):

Member Contact Center Hours

Monday - Friday8:30am to 6:00pm

Saturdays8:30am to 12:30pm

More contact details

American Eagle Federal Credit Union Rating Based on 3 Reviews

Rating details

1.1
more details
Website
Billing Practices
Diversity of Products or Services
Value for money

Rating stats

Rating trend

Summary of American Eagle Federal Credit Union Customer Service Calls

19 TOTAL
CALLS
00:00 AVG CALL
DURATION
0% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call American Eagle Federal Credit Union?

Payments and Charges Question:

  • “Lost debit card”
  • “Missing deposit”
  • “Unauthorized charge”

Staff Question:

  • “I've called customer service multiple times in need to speak with someone. When I select the option to speak with a specialist, it reverts me back to the same menu. Extremely poor service.”
  • “I need to speak to a customer service about my account”

Request for Information Question:

  • “Checking account”
  • “Ask about my car loan”

Cards Question:

  • “Card not working”

Employment Question:

  • “To have my paycheck cleared after mobile deposit”

Account Question:

  • “Account balance”

Other Question:

  • “Verify check”
  • “Bank denying all purchases”
  • “Transfer funds”

About

Summary

American Eagle Federal Credit Union is a non-profit financial organization that provides people who want to manage their financial needs in effective way with appropriate products and services. Owned by its members, the credit union has existed since 1935. It assists clients when it comes to loans, including mortgage, auto, business loans and education loans, provides them with information about the best rates, offers numerous insurance and investment planning products. The range of its services also includes online instruments, such as mobile banking or the possibility to apply for a loan and open an account online.
Having more than 100, 000 members and operating seventeen departments, American Eagle FCU is recognized to be the largest community credit union in Connecticut.

American Eagle Federal Credit Union reviews and complaints

American Eagle Federal Credit Union is ranked 369 out of 1014 in Loans and Mortgages category

Area Served

USA

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