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Contact American Eagle Federal Credit Union Customer Service

How to Reach a Person at American Eagle Federal Credit Union

Verified Contact Information

Toll-Free Number:

  • 1-800-842-0145
    Member Contact Center
Call customer service

Customer Service:

  • 1-860-568-2020
    Member Contact Center
  • 1-877-495-4717
    Mortgage Servicing Center
  • 1-860-568-3802
    Telephone Banking
  • 1-800-843-1151
    Telephone Banking

Report Fraud:

  • 1-844-431-0819
    All Other Credit Cards
  • 1-800-627-2127
    Debit Card
  • 1-844-431-0818
    Signature Credit Card

American Eagle Federal Credit Union Email:

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American Eagle Federal Credit Union Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

Most Popular American Eagle Federal Credit Union Phone Number
1 (800) 842-0145
Most Popular American Eagle Federal Credit Union Email Address
info@americaneagle.org
Issue Resolution Rate
Low (20% reported full resolution)
Contact Method Distribution
83% phone, 17% email
Common Reasons for Contact
Account, staff, payments and charges
Call Volume by Day
sun
mon
tue
wed
thu
fri
sat
View full overview ›

How to Contact American Eagle Federal Credit Union?

Most Popular Number:

(800) 842-0145
Member Contact Center
Total calls: 15 Issues resolved: 2 Last call: Nov 5, 2023

American Eagle Federal Credit Union customer service phone number is (800) 842-0145. If you need to get in touch with the Member Contact Center, call (860) 568-2020. To reach the Residential Mortgage Loan line, call (877) 495-4717. Customers who need to report a stolen or lost card should call (800) 627-2127 (debit cards or (844) 431-0818 (signature credit cards).

If you have a non-urgent issue, you can send it to the company via email. American Eagle Federal Credit Union email address is info@americaneagle.org. As an alternative, you can also connect with the support team via American Eagle Federal Credit Union live chat.

American Eagle Federal Credit Union headquarters is based in East Hartford. American Eagle Federal Credit Union address for getting in touch with the company via mail is Loan Servicing, PO Box 280128 417 Main Street, East Hartford, Connecticut 06118, United States. Sure, if you seek quick assistance, it’s better to contact the company via phone or email.

The Member Contact Center operates Monday through Friday from 8.30 am to 5 pm. On Saturday, the support line is available from 8.30 am to 12.30 pm. Please keep in mind that that American Eagle Federal Credit Union hours of operation may vary during the holidays.

American Eagle Federal Credit Union website allows contacting the support team via live chat. To get in touch with the customer care agent via American Eagle Federal Credit Union live chat, you need to go to the “Contact Us” page and choose the “Chat” option.

PissedConsumer Club

Contact Information

American Eagle Federal Credit Union Website:

American Eagle Federal Credit Union Help Center:

Corporate Office Address:

Loan Servicing
PO Box 280128 417 Main Street
East Hartford, Connecticut 06118
United States

Other Info (opening hours):

Member Contact Center Hours

Monday - Friday8:30am to 6:00pm

Saturdays8:30am to 12:30pm

More contact details

Summary of American Eagle Federal Credit Union Customer Service Calls

19 TOTAL
CALLS
00:00 AVG CALL
DURATION
20% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call American Eagle Federal Credit Union?

Payments and Charges Question:

  • “Lost debit card”
  • “Missing deposit”
  • “Unauthorized charge”

Account Question:

  • “Verify check”
  • “Account balance”

Staff Question:

  • “I've called customer service multiple times in need to speak with someone. When I select the option to speak with a specialist, it reverts me back to the same menu. Extremely poor service.”
  • “I need to speak to a customer service about my account”

Request for Information Question:

  • “Checking account”
  • “Ask about my car loan”

Cards Question:

  • “Card not working”

Employment Question:

  • “To have my paycheck cleared after mobile deposit”

Product/ Service Question:

  • “Bank denying all purchases”

Other Question:

  • “Transfer funds”

About

Summary

American Eagle Federal Credit Union is a non-profit financial organization that provides people who want to manage their financial needs in effective way with appropriate products and services. Owned by its members, the credit union has existed since 1935. It assists clients when it comes to loans, including mortgage, auto, business loans and education loans, provides them with information about the best rates, offers numerous insurance and investment planning products. The range of its services also includes online instruments, such as mobile banking or the possibility to apply for a loan and open an account online.
Having more than 100, 000 members and operating seventeen departments, American Eagle FCU is recognized to be the largest community credit union in Connecticut.

American Eagle Federal Credit Union reviews and complaints

American Eagle Federal Credit Union is ranked 301 out of 1160 in Loans and Mortgages category

Area Served

USA

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