Skip to content
Write review For Business
  • Login

Contact American Eagle Federal Credit Union Customer Service

American Eagle Federal Credit Union Phone Numbers and Emails

Toll-Free Number:

  • (800) 842-0145
    Toll-Free
Call customer service

Member Contact Center:

  • (860) 568-2020

Mortgage Servicing Center:

  • (877) 495-4717
    Residential Mortgage Loan

Report Lost Or Stolen Visa Card:

  • (844) 431-0819
    All Other Credit Cards
  • (800) 627-2127
    Debit Card
  • (844) 431-0818
    Signature Credit Card

Telephone Banking:

  • (860) 568-3802
    Local
  • (800) 843-1151
    Toll-Free

American Eagle Federal Credit Union Email:

Message this business
Send Message
Is this your business?
More phone numbers and emails Less phone numbers and emails

How to Contact American Eagle Federal Credit Union?

Most Popular Number:

(800) 842-0145
Toll-Free
Total calls: 15 Issues resolved: 2 Last call: Nov 5, 2023
author avatar
PissedConsumer Reporter

American Eagle Federal Credit Union customer service phone number is (800) 842-0145. If you need to get in touch with the Member Contact Center, call (860) 568-2020. To reach the Residential Mortgage Loan line, call (877) 495-4717. Customers who need to report a stolen or lost card should call (800) 627-2127 (debit cards or (844) 431-0818 (signature credit cards).

If you have a non-urgent issue, you can send it to the company via email. American Eagle Federal Credit Union email address is info@americaneagle.org. As an alternative, you can also connect with the support team via American Eagle Federal Credit Union live chat.

American Eagle Federal Credit Union headquarters is based in East Hartford. American Eagle Federal Credit Union address for getting in touch with the company via mail is Loan Servicing, PO Box 280128 417 Main Street, East Hartford, Connecticut 06118, United States. Sure, if you seek quick assistance, it’s better to contact the company via phone or email.

The Member Contact Center operates Monday through Friday from 8.30 am to 5 pm. On Saturday, the support line is available from 8.30 am to 12.30 pm. Please keep in mind that that American Eagle Federal Credit Union hours of operation may vary during the holidays.

American Eagle Federal Credit Union website allows contacting the support team via live chat. To get in touch with the customer care agent via American Eagle Federal Credit Union live chat, you need to go to the “Contact Us” page and choose the “Chat” option.

American Eagle Federal Credit Union Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

  • More commonly used way of contact is by phone.

    Source Distribution
    83% phone 17% email
  • The best phone number to call American Eagle Federal Credit Union is 8008420145. 79% of consumers used this number to address their issues and concerns.

  • The longest wait times are on Wednesday, while the shortest are on Tuesday and Sunday.

  • People call American Eagle Federal Credit Union mainly because of account, staff, payments and charges.

View full overview ›
PissedConsumer Club

Contact Information

American Eagle Federal Credit Union Website:

American Eagle Federal Credit Union Help Center:

Corporate Office Address:

Loan Servicing
PO Box 280128 417 Main Street
East Hartford, Connecticut 06118
United States

Other Info (opening hours):

Member Contact Center Hours

Monday - Friday8:30am to 6:00pm

Saturdays8:30am to 12:30pm

More contact details

American Eagle Federal Credit Union Rating Based on 4 Reviews

Rating details

1.4
more details
Value for money
Billing Practices
Reliability
Location

Rating stats

Rating trend

Summary of American Eagle Federal Credit Union Customer Service Calls

19 TOTAL
CALLS
00:00 AVG CALL
DURATION
0% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call American Eagle Federal Credit Union?

Payments and Charges Question:

  • “Lost debit card”
  • “Missing deposit”
  • “Unauthorized charge”

Account Question:

  • “Verify check”
  • “Account balance”

Staff Question:

  • “I've called customer service multiple times in need to speak with someone. When I select the option to speak with a specialist, it reverts me back to the same menu. Extremely poor service.”
  • “I need to speak to a customer service about my account”

Request for Information Question:

  • “Checking account”
  • “Ask about my car loan”

Cards Question:

  • “Card not working”

Employment Question:

  • “To have my paycheck cleared after mobile deposit”

Product/ Service Question:

  • “Bank denying all purchases”

Other Question:

  • “Transfer funds”

About

Summary

American Eagle Federal Credit Union is a non-profit financial organization that provides people who want to manage their financial needs in effective way with appropriate products and services. Owned by its members, the credit union has existed since 1935. It assists clients when it comes to loans, including mortgage, auto, business loans and education loans, provides them with information about the best rates, offers numerous insurance and investment planning products. The range of its services also includes online instruments, such as mobile banking or the possibility to apply for a loan and open an account online.
Having more than 100, 000 members and operating seventeen departments, American Eagle FCU is recognized to be the largest community credit union in Connecticut.

American Eagle Federal Credit Union reviews and complaints

American Eagle Federal Credit Union is ranked 292 out of 1125 in Loans and Mortgages category

Area Served

USA

Compare American Eagle Federal Credit Union Customer Service To

Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

Write a review
Do you have something to say about American Eagle Federal Credit Union? What happened? What can we help you with?
Submit review Don't show this popup