Contact American Eagle Federal Credit Union Customer Service
How to Reach a Person at American Eagle Federal Credit Union
Toll-Free Number:
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1-800-842-0145Member Contact Center
Customer Service:
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1-860-568-2020Member Contact Center
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1-877-495-4717Mortgage Servicing Center
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1-860-568-3802Telephone Banking
American Eagle Federal Credit Union Email:
American Eagle Federal Credit Union Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
| Most Popular American Eagle Federal Credit Union Phone Number | 1 (800) 842-0145 |
| Most Popular American Eagle Federal Credit Union Email Address | info@americaneagle.org |
| Issue Resolution Rate | Low (20% reported full resolution) |
| Contact Method Distribution | 83% phone, 17% email |
| Common Reasons for Contact | Account, staff, payments and charges |
Contact Information
American Eagle Federal Credit Union Website:
American Eagle Federal Credit Union Help Center:
Corporate Office Address:
Other Info (opening hours):
Member Contact Center Hours
Monday - Friday8:30am to 6:00pm
Saturdays8:30am to 12:30pm
Summary of American Eagle Federal Credit Union Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call American Eagle Federal Credit Union?
Payments and Charges Question:
- “Lost debit card”
- “Missing deposit”
- “Unauthorized charge”
Account Question:
- “Verify check”
- “Account balance”
Staff Question:
- “I've called customer service multiple times in need to speak with someone. When I select the option to speak with a specialist, it reverts me back to the same menu. Extremely poor service.”
- “I need to speak to a customer service about my account”
Request for Information Question:
- “Checking account”
- “Ask about my car loan”
Cards Question:
- “Card not working”
Employment Question:
- “To have my paycheck cleared after mobile deposit”
Product/ Service Question:
- “Bank denying all purchases”
Other Question:
- “Transfer funds”
About
American Eagle Federal Credit Union is a non-profit financial organization that provides people who want to manage their financial needs in effective way with appropriate products and services. Owned by its members, the credit union has existed since 1935. It assists clients when it comes to loans, including mortgage, auto, business loans and education loans, provides them with information about the best rates, offers numerous insurance and investment planning products. The range of its services also includes online instruments, such as mobile banking or the possibility to apply for a loan and open an account online.
Having more than 100, 000 members and operating seventeen departments, American Eagle FCU is recognized to be the largest community credit union in Connecticut.
American Eagle Federal Credit Union is ranked 301 out of 1160 in Loans and Mortgages category
USA
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