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Contact American Bank Customer Service

American Bank Phone Numbers and Emails

Toll-Free Number:

  • (800) 257-8316
Call customer service

Customer Service:

  • (800) 500-1044
    After business hours
  • (361) 992-9905
    Courier
  • (361) 992-9911
  • (800) 257-8086
    Toll Free
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How to Contact American Bank Customer Service?

Most Popular Number:

(800) 257-8316
Total calls: 18 Issue resolved: 1 Last call: Aug 30, 2023

As the name suggests, the American Bank is a platform providing wealth management services and commercial lending products in Texas. For general information about their products, services, and assistance with accounts, individuals can call the toll-free number 1-800-257-8316 during American Bank hours. People seeking to contact them for a query or concern outside business hours can use the helpline, 1-800-500-1044, to talk to the customer service team. The American Bank customer service number is also available to contact Mastercard after hours for emergency assistance with debit card issues. For courier services, dial 1-361-992-9905 during business hours. American Bank phone numbers 1-361-992-9911 and 1-800-257-8086 are toll-free helplines active 24/7 to provide banking information, check account balances, transfer funds, report lost or stolen checks and cards. Individuals can call the numbers directly or leave a message for American Bank customer service to respond immediately.

The company does not have an official email address, yet customers can still use the American Bank website to contact them. To do so, click Contact Us on the website's homepage to be directed to a feedback form. By submitting the form, individuals can relay their feedback and suggestions to the company agent to help them improve their services. However, since it is not a secure means of contact, customers must keep their personal information private, including their account and social security numbers. It is an even better option to visit the American Bank office in person for safe communication.

American Bank corporate office is at 800 N Shoreline Blvd Suite 100, One Shoreline Plaza, Corpus Christi, Texas 78401, United States. Customers with critical issues and concerns can visit this address for a detailed discussion with the business representatives. That would ensure effective and long-term solutions to their problems. Visiting the American Bank headquarters is also recommended for complaints and suggestions. However, it does not require meeting the company agent in person; individuals can consider sending a letter to PO Box 6469, Corpus Christi, TX 78466-6469 to express their thoughts. The American Bank address for the courier is 5120 S. Padre Island Dr., Corpus Christi, TX 78411.

People with minor queries and concerns can also visit the company office at 711 N. Carancahua St., Ste. 100, Corpus Christi, TX 78401, for assistance. American Bank customer service is also available at 4145 S. Alameda St., Corpus Christi, TX 78411, to handle individual queries and concerns during office hours. Customers can also call or visit the company office at 5033 Saratoga Blvd. Corpus Christi, TX 78413, between American Bank hours.

The company representatives are available at the American Bank offices, Monday through Friday, between 7:00 AM and 6:00 PM, excluding holidays. People who want to discuss their issues online must call or email between these hours for an efficient response. Those with general queries and concerns can also leave a message after working hours so the American Bank customer service team can respond afterwards.

American Bank Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

  • More commonly used way of contact is by phone.

    Source Distribution
    100% phone 0% email
  • The best phone number to call American Bank is 8002578316. 67% of consumers used this number to address their issues and concerns.

  • The longest wait times are on Tuesday and Monday, while the shortest are on Wednesday and Sunday.

  • People call American Bank mainly because of cards, account, payments and charges.

PissedConsumer Club

Contact Information

American Bank Website:

American Bank Help Center:

Corporate Office Address:

American Bank, N.A.
800 N Shoreline Blvd Suite 100, One Shoreline Plaza
Corpus Christi, Texas 78401
United States

Other Info (opening hours):

Mailing Address:

P.O. Box 6469

Corpus Christi, TX 78466-6469


Courier

5120 S. Padre Island Dr.

Corpus Christi, TX 78411


Other Location:

711 N. Carancahua St., Ste. 100

Corpus Christi, TX 78401


4145 S. Alameda St.

Corpus Christi, TX 78411


5033 Saratoga Blvd.

Corpus Christi, TX 78413


14602 S. Padre Island Dr.

Corpus Christi, TX 78418


216 S. Alister St.

Port Aransas, TX 78373


1301 Hwy. 35N

Rockport, TX 78382


243 S. Market St.

Goliad, TX 77963


4304 N. Navarro St.

Victoria, TX 77901


3520 Bee Caves Road

Austin, TX 78746


600 Elizabeth St.

Corpus Christi, TX 78404


7101 S. Padre Island Dr.

Corpus Christi, TX 78412


5950 Saratoga Blvd.

Corpus Christi, TX 78414


15038 Northwest Blvd.

Corpus Christi, TX 78410


418 S. Alister St.

Port Aransas, TX 78373


3737 Buffalo Speedway, Ste. 600

Houston, TX 77098


2606 Hospital Blvd.

Corpus Christi, TX 78405


200 Concord Plaza Drive, Suite 120

San Antonio, TX 78216


3737 Buffalo Speedway

Houston, TX 77098


755 E. Mulberry Ave., Ste. 200

San Antonio, TX 78212

More contact details

Fax:

+1 (361) 980 1812

American Bank Rating Based on 2 Reviews

Rating details

1.0
more details
Additional Fees
Value for money
Customer service
Product or Service Quality

Rating stats

Rating trend

Summary of American Bank Customer Service Calls

27 TOTAL
CALLS
00:00 AVG CALL
DURATION
0% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call American Bank?

Cards Question:

  • “My card keeps declining”
  • “My money n card not working”
  • “My credit card is declin”

Account Question:

  • “Account balance”
  • “Need cash from primary bank account”

Payments and Charges Question:

  • “Transaction”
  • “Payment not go”

Request for Information Question:

  • “Got a check my bank says is no good”
  • “A text sent to my daughter about a credit card in my name”

Website/ Application Question:

  • “Technical app problems”

Product/ Service Question:

  • “Loan”

Activation/ Cancellation Question:

  • “I need to cancel my credit card please”

Other Question:

  • “Statement on credit paid off”
  • “Verify check”

About

Summary

Having a rich history, American Bank was founded in 1970. Today, American Bank is a successful BFS operator offering solutions both for individuals and businesses. Ben Wallace is the Chairman of American Bank. Nowadays, American Bank serves clients in several locations including Rockport, Victoria, Austin, Corpus Christi, and Port Aransas. American Bank has a large portfolio of services to offer such as loans, online, mobile, and phone banking, digital deposits as well as Borden insurance. American Bank is a member of Independent Bankers Association of Texas.

American Bank reviews and complaints

American Bank is ranked 429 out of 1516 in Banks category

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