Ambit Energy Phone Numbers and Emails

Toll-Free Number:

  • (877) 282-6248
Send Message

Customer Service:

  • (877) 302-6248
    Toll-free Consultant Support

Business Customer Service:

  • (877) 654-3396
    Business Inquiries

General Info:

  • (877) 455-7575
    Toll-free Commercial Inquiries

Media:

  • (877) 654-3397

Ambit Energy Emails:

Business Customer Service
Customer Service
Illinois Cancellation Request, Rhode Island Cancellation Request
Media
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How to Contact?

Most Popular Number:

(877) 282-6248
Total calls: 100 Issues resolved: 2 Last call: Mar 15, 2024

What Is the Ambit Energy Customer Service Phone Number?

Ambit Energy provides various Ambit Energy phone numbers to suit the diverse needs of its customers. For general inquiries, you can utilize the toll-free Ambit Energy phone number 1-877-302-6248. Consultants looking for assistance with their business-related matters have a dedicated line at 1-877-654-3396. Additionally, if you have commercial inquiries, Ambit Energy customer care can be reached at 1-877-455-7575. This range of Ambit Energy contact channels underscores its commitment to ensuring accessibility to customer support. This Ambit customer care team provides assistance tailored to residential and business customers' specific needs.

Does Ambit Energy Have 24-hour Customer Support?

Ambit customer service operates with varying hours to cater to the different needs of the customers. While the Ambit Energy 24-hour customer service is unavailable, you can contact the toll-free numbers throughout the week from 7 AM to 10 PM CT. Similarly, the Ambit Energy customer service hours of consultant support on weekdays are from 8.30 AM to 5.30 PM CT and on Saturdays from 10 AM to 5 PM CT. Ambit Energy customer service chat is accessible daily from 7 AM to 7 PM CT. For commercial inquiries, Ambit customer service is open from 8 AM to 6 PM on weekdays and from 10 AM to 5 PM CT on Saturdays. Despite the unavailability of Ambit Energy's 24-hour customer service, Ambit Energy strives to assist most of the day to serve its customers and consultants effectively.

How Do I Contact Ambit Energy Customer Care via Live Chat?

To engage with Ambit Energy customer care through the live chat feature, head to their official website and navigate to the "Contact Us" section. Within the section, you will spot the option to initiate a live chat - click on it. A new window will pop up, requesting you to log in using your MyAmbit account credentials. After logging into your account, you will gain access to the Ambit Energy customer service chat and a range of other account management features. These include bill payments, reviewing the data usage, and checking your billing history. This user-friendly approach provides customers a convenient means to communicate with Ambit Energy customer care for all their inquiries and needs.

What Is the Ambit Energy Corporate Email Address?

Ambit Energy corporate office can be reached through multiple Ambit Energy email addresses designed for specific states. If you require support with a cancellation request in Illinois, reach out through the Ambit Energy email at ilcustomercar@ambitenergy.com. Similarly, you can contact Ambit Energy at ricustomercare@ambitenergy.com for inquiries coming from Rhode Island. These state-specific Ambit Energy email addresses are designed to facilitate and expedite cancellation requests in the respective states. If you have other questions or need further assistance, do not hesitate to use these dedicated Ambit Energy email channels to contact the Ambit Energy team.

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Contact Information

Ambit Energy Website:

Ambit Energy Help Center:

Corporate Office Address:

Ambit Energy
P.O. Box 864589 1801 N. Lamar Street, Suite 200
Plano, Texas 75086
United States

Other Info (opening hours):

Additional Fax Numbers:

Consultant Support: +1 (800) 508-9850

Media Inquiries: +1 (877) 419-8706


Hours:

Monday - Friday: 8 a.m. - 6 p.m.(CST)

Saturday: 10 a.m. - 5 p.m. (CST)


Mailing Address

Texas Payments

Ambit Energy

P.O. Box 660462

Dallas, TX 75266-0462

Illinois Payments

Ambit Energy

P.O. Box 660442

Dallas, TX 75266-0442

More contact details

Fax:

+1(877) 805-5606

Ambit Energy Rating Based on 111 Reviews

Rating details

2.3
more details
Customer service
Website
Product or Service Quality
Price Affordability

Rating stats

Rating trend

Summary of Ambit Energy Customer Service Calls

134 TOTAL
CALLS
02:57 AVG CALL
DURATION
20% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Ambit Energy?

Payments and Charges Question:

  • “Payment”
  • “Pay bill”
  • “My currant bill”

Activation/ Cancellation Question:

  • “Cancel service as I am moving”
  • “Renew my account”
  • “Cancel my account”

Staff Question:

  • “New service”
  • “I need to speak to a representative I get a new service”

Product/ Service Question:

  • “Connect services”
  • “Disconnection”
  • “Need to reconnect the ligth”

Request for Information Question:

  • “Need to speak to an american in america. Cannot inderstand or hear foriegner.”
  • “Check on bill”
  • “Consultant support”

Account Question:

  • “New customer want to sign up for energy supply”
  • “Trying to log in”
  • “Acct update”

Shipping and Delivery Question:

  • “I haven't received my bill”

Employment Question:

  • “Job”

Other Question:

  • “After seeing info on web got sent aLinkto apply but cant send. As have no promo cod÷”
  • “Informatiom”
  • “Big problem”

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