Ambit Energy - Ambit Getaway - FAIL!
So I filled out the paper work and paid a deposit in July for a free 2 night 3 day hotel stay in New Orleans. I picked 3 different dates Nov 11, 18, and 19th.
It is now Oct 4 and I still had not heard anything so I called in and spoke to a CSR she stated they had emailed me letting me know there were no hotels available for my requested dates. I first thought this was bull *** considering I booked this 3 months ago. So you are telling me in 3 months you could not find a hotel for any of the dates I requsted? Yeah, right.
Then she read my email to me and it was WRONG. She then told me I would have to request more dates once again 45 days in advance. I was so livid I asked her so what it is going to take me probably 6 months to book a little vacation? I took off work for this ***, got a baby sitter, etc etc.
She told me that yes it can take up to 2 or 3 different requests for me to actually be put in. I feel like they purposley make it hard to get in so people would give up. Not to mention I should get a free hotel for a few nights at the very minimum considering my bill alone each month is *** near $400.
Ambit is a scam and once my contract is up I am DONE. I will warn everyone about this company.
Reason of review: Poor customer service.
Location: Tampa, Florida
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Comments
Please avoid publishing any personal information and promotional content
Because your original electric company gives you free travel all the time for your $400 electric bill, right? LOL what a joke complaint!
Also I noticed that your in Florida. I don't think Ambit even offers service in Florida
there is no contract when you sign up