Contact AMACO Customer Service

AMACO offers several dedicated email addresses to guarantee that customers can swiftly reach the correct department. AMACO email address, amacoweborders@amaco.com, is for internet order status updates and support about online purchases. For technical assistance, questions about product safety, or concerns regarding material use, please email customercare@amaco.com. Customers can contact workshops@amaco.com for additional details on workshops, courses, or teacher training events. Exportsales@amaco.com is the contact for foreign sales, wholesale orders, or distributor correspondence. Finally, inquiries regarding legal issues or website-related topics should be sent to web@amaco.com.

AMACO's corporate headquarters are at American Art Clay Co., Inc., 6060 Guion Road, Indianapolis, Indiana 46254, United States. If you need to mail an official complaint, product return, or inquiry, please send it to this address. When doing so, please include a clear explanation of the problem or request to guarantee a prompt AMACO team response.

The Eastern Time Zone governs AMACO and its associated services. Their Brickyard Ceramics and Crafts Store has somewhat different hours, operating on Monday, Wednesday, Thursday, and Friday from 9:00 AM to 5:00 PM. Their primary AMACO/Brent facility is open Monday through Friday from 8:00 AM to 5:00 PM. Other AMACO hours are active between Saturdays from 9:00 AM to 4:00 PM, and Tuesdays from 7:30 PM are extended store hours. The AMACO headquarters gallery is also open Monday through Friday from 8:00 AM to 5:00 PM. These thorough calendars enable consumers to arrange their visits, calls, or service needs within acceptable business hours.

AMACO customer service provides internet customer service choices for even more ease. Customers can learn more about customer support services and explore different contact options by visiting the AMACO Contact Us page at amaco.com/contact. The AMACO website also has a resource area with technical support manuals that may help consumers correctly manage items, run kilns, apply glazes and more. For instructors and artists looking for step-by-step instructions, this is especially beneficial. AMACO engages on several social media sites, including Facebook, Instagram, X, YouTube, and Pinterest. In addition to direct contact channels. These channels let customers ask questions or interact with the community, including product information and updates.