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Alto Pharmacy Phone Numbers and Emails

Toll-Free Number:

  • (800) 874-5881
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Alto Pharmacy Emails:

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How to Contact Alto Pharmacy Customer Service?

Most Popular Number:

(800) 874-5881
Total calls: 15 Last call: Feb 13, 2024
author avatar
PissedConsumer Reporter

The Alto Pharmacy contact number for clients is 1 (800) 874-5881. You can call this number for any questions or concerns regarding prescriptions, medication delivery, billing, or other issues. It's important to note that the client service team is unavailable 24/7.
You can reach them during the hours of operation, which will be discussed below. However, for non-urgent matters, you can also use the login on their website to access your account and find more information or send a message directly from there.

To contact Alto Pharmacy's client service via email, you can use the following email address: feedback@alto.com.

After logging in to your account, you can also navigate to their website's "Help" or "Contact Us" section. From there, you can choose to send an email directly to their client service team. Ensure you include all relevant information regarding your inquiry or issue to expedite the process.

The response times for email inquiries may vary. If your request is urgent, it's recommended that you use phone support for a faster response.

The Alto Pharmacy's headquarters are located at 645 Harrison St #200, San Francisco, CA 94107, United States.

This address corresponds to the primary office where the company operations are managed. However, client service and prescription deliveries are performed across various locations. Email should be directed to this address if you wish to send any correspondence.

The Alto Pharmacy hours of operation are from Monday through Friday, 9:00 AM - 7:00 PM Central Time (CT), and on Saturday from 8:00 AM - 3:00 PM Central Time (CT).

Please note that these hours may vary during holidays or special events. It's recommended to check the official website or call their contact number for the most up-to-date information. Remember, you can still use your Alto Pharmacy login to access your account and manage your prescriptions outside these hours.

Alto Pharmacy Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

  • More commonly used way of contact is by phone.

    Source Distribution
    79% phone 21% email
  • The best phone number to call Alto Pharmacy is 8008745881.

  • The longest wait times are on Tuesday, while the shortest are on Monday and Wednesday. The average call time is 1 minute.

  • People call Alto Pharmacy mainly because of request for information, account, shipping and delivery.

View full overview ›
PissedConsumer Club

Contact Information

Alto Pharmacy Website:

Alto Pharmacy Help Center:

Corporate Office Address:

Alto Pharmacy, LLC
645 Harrison Street, #200
San Francisco , California 94107
United States

Other Info (opening hours):

Other Location:

1400 Tennessee St, Unit 2

San Francisco, CA 94107


2360 Qume Drive, Suite A

San Jose, CA 95131


6065 Bristol Pkwy, Suite 100

Culver City, CA 90230


9213 Research Drive

Irvine, CA 92618


4240 Kearny Mesa Rd, Suite 107

San Diego, CA 92111


929 Broadway

Denver, CO 80203


600 E Pilot Rd, Suite A

Las Vegas, NV 89119


13010 NE 20th Street, Suite 200

Bellevue, WA 98005


100 Park Avenue

New York City, NY 10017


4950 Terminal Street, Suite 200

Bellaire, TX 77401-601


475 State Hwy 121, Suite 150

Lewisville, TX 75067

More contact details

Alto Pharmacy Rating Based on 4 Reviews

Rating details

1.4
more details
Customer service
Value for money
Turnaround Time
Product or Service Quality

Rating stats

Rating trend

Summary of Alto Pharmacy Customer Service Calls

15 TOTAL
CALLS
01:14 AVG CALL
DURATION
0% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Alto Pharmacy?

Shipping and Delivery Question:

  • “Missing delivery”
  • “I didnt receive my prep pills”

Request for Information Question:

  • “Price question”
  • “Questions about my co pay for me meds”

Account Question:

  • “Locked out from my account”

Product/ Service Question:

  • “I need them to look at my prescription for my Dexcom G6 transmitter it is saying I don't have any more prescriptions but I do the prescription expires June 29 2024!”

Other Question:

  • “My prescription is unavailable”
  • “Issues with sensor”
  • “Medicine”

Compare Alto Pharmacy Customer Service To

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