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Contact Alto Pharmacy Customer Service

How to Reach a Person at Alto Pharmacy

Verified Contact Information

Toll-Free Number:

  • 1-800-874-5881
Call Now
Send Message

Customer Service:

support@alto.com
care@alto.com

Complaints/ Feedback:

feedback@alto.com

Legal:

privacy@alto.com
Privacy Inquiries

Alto Pharmacy Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Call Volume by Day
sun
mon
tue
wed
thu
fri
sat
Most Popular Alto Pharmacy Phone Number
1 (800) 874-5881
Average Calls duration
1 minute
Most Popular Alto Pharmacy Email Address
care@alto.com
Issue Resolution Rate
Low (0% reported full resolution)
Contact Method Distribution
74% phone, 26% email
Common Reasons for Contact
Request for information, account, shipping and delivery
View full overview

How to Contact Alto Pharmacy Customer Service?

The Alto Pharmacy contact number for clients is 1 (800) 874-5881. You can call this number for any questions or concerns regarding prescriptions, medication delivery, billing, or other issues. It's important to note that the client service team is unavailable 24/7.
You can reach them during the hours of operation, which will be discussed below. However, for non-urgent matters, you can also use the login on their website to access your account and find more information or send a message directly from there.

To contact Alto Pharmacy's client service via email, you can use the following email address: feedback@alto.com.

After logging in to your account, you can also navigate to their website's "Help" or "Contact Us" section. From there, you can choose to send an email directly to their client service team. Ensure you include all relevant information regarding your inquiry or issue to expedite the process.

The response times for email inquiries may vary. If your request is urgent, it's recommended that you use phone support for a faster response.

The Alto Pharmacy's headquarters are located at 645 Harrison St #200, San Francisco, CA 94107, United States.

This address corresponds to the primary office where the company operations are managed. However, client service and prescription deliveries are performed across various locations. Email should be directed to this address if you wish to send any correspondence.

The Alto Pharmacy hours of operation are from Monday through Friday, 9:00 AM - 7:00 PM Central Time (CT), and on Saturday from 8:00 AM - 3:00 PM Central Time (CT).

Please note that these hours may vary during holidays or special events. It's recommended to check the official website or call their contact number for the most up-to-date information. Remember, you can still use your Alto Pharmacy login to access your account and manage your prescriptions outside these hours.

PissedConsumer Club

Contact Information

Alto Pharmacy Website:

Alto Pharmacy Help Center:

Corporate Office Address:

Alto Pharmacy, LLC
645 Harrison Street, #200
San Francisco, California 94107
United States

Other Info (opening hours):

Other Location:

1400 Tennessee St, Unit 2

San Francisco, CA 94107


2360 Qume Drive, Suite A

San Jose, CA 95131


6065 Bristol Pkwy, Suite 100

Culver City, CA 90230


9213 Research Drive

Irvine, CA 92618


4240 Kearny Mesa Rd, Suite 107

San Diego, CA 92111


929 Broadway

Denver, CO 80203


600 E Pilot Rd, Suite A

Las Vegas, NV 89119


13010 NE 20th Street, Suite 200

Bellevue, WA 98005


100 Park Avenue

New York City, NY 10017


4950 Terminal Street, Suite 200

Bellaire, TX 77401-601


475 State Hwy 121, Suite 150

Lewisville, TX 75067

More contact details

Why Customers Call Alto Pharmacy?

Top Reasons of Customers Calls

  • Customer Inquiries & Issues 50%
  • Shipping and Delivery 21%
  • Request for Information 14%
  • Account 7%
  • Product/ Service 7%

Customer Inquiries & Issues

50%
  • "Urgent gonal f refill"
  • "My prescription is unavailable"
  • "Issues with sensor"

Shipping and Delivery

21%
  • "Missing delivery"
  • "I didnt receive my prep pills"

Request for Information

14%
  • "Price question"
  • "Questions about my co pay for me meds"

Account

7%
  • "Locked out from my account"

Product/ Service

7%
  • "I need them to look at my prescription for my Dexcom G6 transmitter it is saying I don't have any more prescriptions but I do the prescription expires June 29 2024!"

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Why You Can Trust Our Contact Information

PissedConsumer collects contact information primarily from official companies' channels, such as corporate websites and verified social media pages. Data from these sources is usually added without additional individual verification. If the contact comes from a secondary source, the PissedConsumer team verifies it against fraud and abuse reporting databases and conducts additional validation, including test calls, prior to publication. We also perform regular, selective spot checks and respond promptly to users' reports and requests to ensure the data is current, accurate, and secure.

Phone numbers published on the official company website or its verified social media pages are considered authoritative at the time of the information collection. For contacts obtained from secondary sources, the PissedConsumer team conducts risk screening and additional validation before publication. We also promptly verify any phone numbers reported by the community and remove records that fail to pass verification or update their status.
Contact information posted by users in comments and reviews is not verified by PissedConsumer and may be unreliable. We suggest relying primarily on the official contact details in the company profile and reporting any suspicious content through the reporting form for your safety. Also, note that the phone numbers shown in the ads are not associated with the company's official contact details.

The PissedConsumer team always maintains the accuracy of contact details and reverifies phone numbers and email addresses of the companies. We prioritize reverifying data reported by our users and data that shows warning signs. Besides, we quickly check phone numbers that seem disconnected, reassigned, or compromised. Our team also promptly updates and cross-checks data when verified company representatives report discrepancies in contact details. However, please note that we do not guarantee fixed intervals for revalidating every listing.

Names, phone numbers, and email addresses listed on this page are provided for informational purposes and to help you contact the company. We check and believe this information is accurate, but because details can change, PissedConsumer.com does not guarantee notice any incorrect contact details, you can report them by filling out this form.

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