Altima Telecom Phone Numbers and Emails

Toll-Free Number:

  • (866) 810-7940
Send Message

Customer Service:

  • +1 587 318 2266
    Calgary Location
  • +1 647 977 2266
    Toronto Location
  • +1 604 900 2266
    Vancouver Location
  • +1 204 500 2266
    Winnipeg Location

Headquarters:

  • +1 514 800 2266

Altima Telecom Emails:

Complaints/ Feedback
Customer Service
Legal
Privacy Inquiries
inquiries@altimatel.com
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Altima Telecom Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

  • More commonly used way of contact is by phone.

    Source Distribution
    66% phone 34% email
  • The best phone number to call Altima Telecom is 16479772266. 55% of consumers used this number to address their issues and concerns.

  • The longest wait times are on Friday and Wednesday, while the shortest are on Thursday.

  • Be prepared for the call as Altima Telecom may ask you for the following information to identify you as a customer: social security number, customer id or email.

View full overview ›

How to Contact Altima Telecom?

Most Popular Number:

(866) 810-7940

Altima Telecom customer service phone number is 866 810 7940. In case you have problems with the system, lost connection, or other problems with the services provided by the company, call the customer care department. The telephone number of Altima Telecom's headquarters is 514 800 2266. The support number of the office in Toronto is 647 977 2266 while Calgary operates the Altima Telecom phone number 587 318 2266. The toll-free line of the entity is 866 810 7940. Clients from different countries of the world can use this line to get in touch with the support managers. The phone line is the way to get in touch with specialists to report the occured issue or problem and receive assistance in it.

Altima Telecom email is ecare@altimatel.com. The email address exists to provide clients with written assistance. If you have any difficulties, send a message about it to the email address and wait for the answer within 4-5 days. In case you want to complain, send the feedback to the satisfaction@altimatel.com. The senior officer team will review the request and send you the information.
The other way to reach Altima Telecom customer service in a written method is the corporate office. You can send the letter to the Altima Telecom address 1179 Decarie Street, Unit 206
Saint-Laurent, Quebec H4L 3M8 Canada. The headquarters places different departments of the company which grants you the possibility to connect any of them.

To get in touch with the Altima Telecom support managers via the website, use the online chat. The Altima Telecom live chat is accessible on the website during working hours which are Monday through Sunday from 8 a.m. to 9 p.m.ET. The support team generates answers in a fast mode.

PissedConsumer Club

Contact Information

Altima Telecom Website:

Altima Telecom Help Center:

Corporate Office Address:

Altima Telecom
1179 Decarie Street, Unit 206
Saint-Laurent, Quebec H4L 3M8
Canada

Other Info (opening hours):

Hours:

7 days a week: 8 am – 9 pm


Other Location:

570 Alden Rd, Unit 1,

Markham, Ontario L3R 8N5, CA


1751 Pembina Highway,

Winnipeg, Manitoba R3T 2G6, CA


5300 No. 3 Road, Unit 841,

Richmond, BC V6X 2X9, CA

More contact details

Altima Telecom Rating Based on 8 Reviews

Rating details

1.7
more details
Customer service
Product or Service Quality
Billing Practices
Reliability

Rating stats

Rating trend

Summary of Altima Telecom Customer Service Calls

29 TOTAL
CALLS
00:00 AVG CALL
DURATION
0% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Altima Telecom?

Product/ Service Question:

  • “Wifi instalition”
  • “Internet not working”
  • “I can't connect my equipment”

Payments and Charges Question:

  • “I want update my payment information”
  • “Billing”
  • “Check if invoice of this month paid”

Request for Information Question:

  • “Technical support”
  • “Tech support”
  • “My appointment no change”

Staff Question:

  • “Service is terrible”
  • “Service is so low”

Activation/ Cancellation Question:

  • “To cancel a channel”

Other Question:

  • “Pament”
  • “I can't get out of my on my TV”
  • “Pissed”

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