Contact Altima Telecom Customer Service
Altima Telecom Phone Numbers and Emails
Toll-Free Number:
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(866) 810-7940
Customer Service:
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+1 587 318 2266Calgary Location
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+1 647 977 2266Toronto Location
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+1 604 900 2266Vancouver Location
Altima Telecom Emails:
Altima Telecom Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
More commonly used way of contact is by phone.
The best phone number to call Altima Telecom is 16479772266. 44% of consumers used this number to address their issues and concerns.
The longest wait times are on Friday, while the shortest are on Saturday and Monday. The average call time is 5 minutes.
Be prepared for the call as Altima Telecom may ask you for the following information to identify you as a customer: social security number, customer id or account no or email.
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
More commonly used way of contact is by phone.
The best phone number to call Altima Telecom is 16479772266. 44% of consumers used this number to address their issues and concerns.
The longest wait times are on Friday, while the shortest are on Saturday and Monday. The average call time is 5 minutes.
Be prepared for the call as Altima Telecom may ask you for the following information to identify you as a customer: social security number, customer id or account no or email.
People call Altima Telecom mainly because of product/ service, request for information, payments and charges.
13% of the consumers who called the company’s customer support stated that their issues were resolved.
The best email to contact Altima Telecom is ecare@altimatel.com. 75% of customers use this email address to address their issues and concerns.
Contact Information
Altima Telecom Website:
Altima Telecom Help Center:
Corporate Office Address:
Other Info (opening hours):
Hours:
7 days a week: 8 am – 9 pm
Other Location:
570 Alden Rd, Unit 1,
Markham, Ontario L3R 8N5, CA
1751 Pembina Highway,
Winnipeg, Manitoba R3T 2G6, CA
5300 No. 3 Road, Unit 841,
Richmond, BC V6X 2X9, CA
Summary of Altima Telecom Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Altima Telecom?
Product/ Service Question:
- “Internet program”
- “No internet”
- “Technical”
Payments and Charges Question:
- “Billing”
- “Billing sent every month without signing up or contracting any services”
- “I want update my payment information”
Request for Information Question:
- “Technical support”
- “Tech support”
- “My appointment no change”
Staff Question:
- “Service is terrible”
- “Service is so low”
Return/ Replace Question:
- “Change my card number”
Activation/ Cancellation Question:
- “To cancel a channel”
Other Question:
- “Pament”
- “I can't get out of my on my TV”
- “Pissed”
Compare Altima Telecom Customer Service To
Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.