The main toll-free Altabank phone number to speak with a customer support manager at the commercial bank is (800) 815-2265. This line is used for general account inquiries and customer care. There are also additional Altabank contacts you may need. To connect with the automated tele-banking customer service, call (888) 842-3456. Debit card support is provided at (888) 297-3416. If you are a customer from Salt Lake County or Davis County, dial (801) 428-1046. Customer support in Utah County is available at (801) 642-3456.
If you prefer written communication, send your questions or inquiries to the following Atlabank email address: customercare@altabank.com. When formulating your message, include a brief description of your inquiry, but avoid including personal information such as account numbers, debit card numbers, or other sensitive details. This format of communication is suitable for inquiries that do not require an immediate resolution.
All corporate and other significant functions are performed from the Altabank headquarters in the United States, located at 33 East Main St., American Fork, Utah 84003. If you are planning an in-person visit, be sure to call the central office ahead of time to schedule an appointment and agree on the key points of the upcoming meeting. For official letters, documents, and other correspondence, the financial institution provides the following Altabank address: P.O. Box 307, American Fork, UT 84003.
Altabank hours when the commercial bank customer service team is available are Monday through Friday from 8 a.m. to 5 p.m. MT. After-hours support is provided Monday through Friday from 5 p.m. to 11 p.m. MT and on Saturdays from 8 a.m. to 4 p.m. MT, while Sundays and holidays are days off. Regarding automated tele-banking customer service, it is available 24/7.
If digital communication is the preferred option for you, the Altabank customer service team is available online. To connect with a dedicated manager, click on the “Contact us” blue button on the company’s website. This action will lead you to such options as a clickable email hyperlink and a contact form. Use the first option to connect with a support manager in writing directly. An online form is suitable if you need to send a detailed inquiry.
