Alpha Defense Gear Phone Numbers and Emails

Toll-Free Number:

  • (833) 349-0657
Call customer service
Send Message

Customer Service:

  • (561) 948-6557

Sales/ Reservations:

  • (564) 678-2014

Alpha Defense Gear Emails:

Customer Service
Legal
Privacy Inquiries
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How to Contact Alpha Defense Gear?

Most Popular Number:

(833) 349-0657

The Alpha Defense Gear phone number to reach the customer service representatives is 1-561-948-6557. You can call this helpline for general inquiries and information about the company’s products and services. You can also contact the Help Center members at 1-833-349-0657. The professional customer care advisors will help you find the item according to your needs and preferences, check its price, size, and availability, and inform you of discounts and special deals. You can also discuss the returns and refunds with support agents should you have issues with your purchase. The same phone line can be used to request assistance tracking your order. The Sales department contact number is 1-564-678-2014.

The Alpha Defense Gear email for customer service-related inquiries is customerservice@sateam.company. You can email the information request to this address should you need additional details about the company’s products and services. You can also use this contact to reach the customer care team with feedback, complaints, or compliments. You will get a response from the company’s representatives with instructions to resolve your issue as soon as they study your request. The same address can be used to discuss exchanges, returns, and refunds if your order was damaged or you received the wrong item. The Alpha Defense Gear email for the Privacy Policy questions and Data Protection requests is privacy@sateam.company.

The Alpha Defense Gear headquarters mailing address is Alpha Defense Gear, 1140 Holland Drive Suite 6, Boca Raton, Florida, United States. The official representatives are ready to handle legal correspondence and documentation sent to the company’s corporate office. You can also mail your concerns, complaints, and suggestions to the Alpha Defense Gear customer service, and they will respond, providing the required information as soon as they investigate your case. The returns and refund requests can also be sent to this address. To contact the Data Protection Officer, write to TDS Management, Inc., Attn: Privacy Compliance, 1140 Holland Drive, Boca Raton, FL 33487, United States.

The Alpha Defense Gear contact hours are Monday to Friday from 9:30 a.m. to 5:30 p.m. EST. You can call the customer service team for information and support within these hours. If you prefer online communication to phone calls, you can use the live chat feature on the company’s site within these business hours. The Sales Department is available over the phone Monday to Saturday from 9 a.m. to 5 p.m. and Sunday between 10 a.m. and 3 p.m. EST. If your inquiry is not time-sensitive, email it to the Alpha Defense Gear Help Center or use the online form on the Contact Us page of the official website.

Alpha Defense Gear Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

  • Alpha Defense Gear Customer Service is rated at 1.5 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.

    Source Distribution
    94% phone 6% email
  • The best phone number to call Alpha Defense Gear is 5619486557. 97% of consumers used this number to address their issues and concerns.

  • The longest wait times are on Thursday, while the shortest are on Wednesday and Friday.

  • People call Alpha Defense Gear mainly because of request for information, return/ replace, shipping and delivery.

View full overview ›
PissedConsumer Club

Contact Information

Alpha Defense Gear Website:

Alpha Defense Gear Help Center:

Corporate Office Address:

Alpha Defense Gear
1140 Holland Drive Suite #6
Boca Raton, Florida
Unated States

Other Info (opening hours):

OPERATING HOURS:

Monday - Friday: 9am - 12:15pm EST and 1:30pm - 4:45pm EST

Saturday and Sunday: Closed

More contact details

Alpha Defense Gear Rating Based on 10 Reviews

Rating details

1.7
more details
Website
Product or Service Quality
Customer service
Warranty

Rating stats

Rating trend

How Good is Alpha Defense Gear's Customer Service?

Murphy Itz
Murphy Itz
Feels Disappointed | Sep 15, 2023

I called the phone number that was provided and I tried to speak with a human not the automated system. It kept saying Im listening over and over . I still need to return the 4 board shorts for the proper size. If some one could call me back at my cell phone 727.647.2382 thanks.

Read full quote
Zeniya Lsw
Zeniya Lsw
Feels Disappointed | Jan 30, 2023

I have been scammed I paid for my merchandise and never received it and when I call alpha defense I never get an answer

Read full quote

Summary of Alpha Defense Gear Customer Service Calls

34 TOTAL
CALLS
00:00 AVG CALL
DURATION
0% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Alpha Defense Gear?

Request for Information Question:

  • “About my order”
  • “Need assistance putting antenna on”
  • “Find out about a mess up on oder”

Product/ Service Question:

  • “Warranty”
  • “Problem with product”

Shipping and Delivery Question:

  • “I ordered the wrong size and i need to get the proper size”
  • “My ordwe not received”

Return/ Replace Question:

  • “Need a return label”
  • “Exchange item that isn't working”

Staff Question:

  • “One I have no idea why I even have to tell you I should be able to just call customer service”

Refund Question:

  • “Refund”

Other Question:

  • “Nothing fell out of my watch band”
  • “I need a new watchband for my Alpha gear, smart watch”
  • “I chose the Olive green and it put black”

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