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Contact ALOHA Collection Customer Service

How to Reach a Person at ALOHA Collection

Verified Contact Information

Customer Service Number:

  • 1-760-331-8452
    Voicemail-Only Line
Call Now
Send Message

Customer Service:

  • 1-808-763-1347
    Store im Honolulu, HI, USA
  • 1-808-303-5729
    Store in Honolulu, HI, USA
  • 1-808-633-2118
    Store in Lahaina, HI, USA
  • 1-352-552-4175
    Store in Lake Buena Vista, FL, USA
  • 1-310-862-2045
    Store in Malibu, CA, USA
  • 1-949-434-3816
    Store in Newport Beach, CA, USA

General Info:

aloha@aloha-collection.com

Jobs/ Career:

dreamteam@aloha-collection.com

Sales/ Reservations:

sales@aloha-collection.com

ALOHA Collection Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Call Volume by Day
sun
mon
tue
wed
thu
fri
sat
Most Popular ALOHA Collection Phone Number
1 (760) 331-8452
Average Calls duration
1 minute
Most Popular ALOHA Collection Email Address
aloha@aloha-collection.com
Issue Resolution Rate
Low (0% reported full resolution)
Contact Method Distribution
96% phone, 4% email
Common Reasons for Contact
Request for information, return/ replace, shipping and delivery
View full overview

How to Contact ALOHA Collection?

Most Popular Number:

(760) 331-8452
Voicemail-Only Line
Total calls: 41 Last call: May 14, 2026

To connect with a representative of the online store of bags, tops, accessories, and other items, dial the following ALOHA Collection phone number: (760) 331-8452. This line connects you with the office in California. The company also provides an additional ALOHA contact in Hawaii: (808) 763-1347. Both lines are suitable for questions about products, orders, returns, and the store in general. Before making a call, prepare your order number, date of purchase, your questions, and other relevant details. Having this information available will help the support manager process your inquiry quickly.

The company provides several ALOHA email addresses for various needs. For general inquiries, use ALOHA@aloha-collection.com. This channel of communication covers most questions about online orders, product availability, collaborations, and other customer service topics. If you need to discuss the wholesale or corporate gifting, direct your questions to sales@aloha-collection.com.

The ALOHA Collection headquarters is based in the United States at 687 S. Coast Hwy 101, Suite 310, Encinitas, California 92024. This is the central hub where the main business operations are performed by the company staff. You can use the ALOHA Collection address to send returns, documents, or official correspondence.

The ALOHA Collection customer service specialists are ready to answer your questions and assist with placing an order, delivery, or other matters Monday through Sunday from 10 a.m. to 7 p.m. PT. These hours apply to phone support. If you use written channels, responses in this case may come within 24–48 hours. We recommend clarifying the company schedule each time you are going to call or visit the corporate office. You can ask the customer support manager about business hours by emailing or chatting on one of the social media pages.

You can contact ALOHA Collection online. Such an option is available via the “Contact us” page. To open it at once, click on the “Contact us” hyperlink in the bottom menu of the official company website. You’ll see an online form. In it, indicate your name, email address, the subject, and a detailed description of your issue. You can also visit the store's help center by following the “Visit contact page” in the “Contact information” block of this page. You’ll see email hyperlinks. Choose one of them and click on it to send your email to the dedicated specialist directly.

PissedConsumer Club

Contact Information

ALOHA Collection Website:

ALOHA Collection Help Center:

Corporate Office Address:

ALOHA Collection
687 S. Coast Hwy 101, Ste 310
Encinitas, California 92024
United States

Summary of ALOHA Collection Customer Service Calls

47 TOTAL
CALLS
01:19 AVG CALL
DURATION
0% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call ALOHA Collection?

Shipping and Delivery Question:

  • “Shipped to wrong address”
  • “I never received my order”
  • “Did not receive order”

Request for Information Question:

  • “Order status”
  • “Place an order #: 16455271 on 9/26/2025 and the last time was updated was on 10/4/2025. My order was stuck in San Diego USPS”
  • “I need help with a purchase and want to exchange”

Return/ Replace Question:

  • “Wants to exchange a bag”
  • “Need to change address for delivery”
  • “Need to change mailing address of my order”

Product/ Service Question:

  • “I just place a $240 order and did not get the 10% off”
  • “Product info”
  • “Problem with bag”

Staff Question:

  • “Rude employee and not able to exchange item”

Account Question:

  • “Can't sign into account”

Other Question:

  • “Where’s my order? Order #1645271 placed on 9/26/2925”
  • “Re: on line order”
  • “Where’s my order?”

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