The ALMA Bank phone number, (718) 267-2562, is the company's official helpline available to consult the customer care team for account and online banking support, card services, telephone banking, and general inquiries. Customers with urgent issues and complaints can also call this number for assistance during ALMA Bank’s hours. If the agent is unable to resolve the problem, they will advise you on how to consult further for better services.
Three email addresses are officially available to reach ALMA Bank customer service for different purposes. Users with general issues or inquiries can write to talktous@almabank.com. To submit a job application or request relevant information, contact the Human Resources department at humanresources@almabank.com. Lastly, for media or accessibility concerns, use marketing@almabank.com to submit your request to the respective agent during ALMA Bank’s hours. Customers can also submit online inquiries by completing the Email Us form on the official website. That will require their full name, email address, phone number, company information, and several other details, ensuring quick responses during working hours.
Customers with complex issues or complaints can send a letter or visit the ALMA Bank headquarters at 28-31 31st Street, Astoria, New York 11102, United States. This location is open during specific operational hours that can be confirmed when booking an appointment for an in-person consultation. Users who send a letter to the ALMA Bank address must provide a detailed explanation of their problem and include all necessary information to facilitate verification and resolution of the issue for a better experience.
While the hours to consult the ALMA Bank customer service team in person may be specific, the company's telephone banking services are available 24 hours a day via its official helpline (866) 424-8229. Those consulting for general inquiries and assistance can also benefit from the self-help information on the company's official website at any time.