Contact Alltru Credit Union Customer Service

The Alltru Credit Union customer service email address for general questions and concerns is contactus@alltrucu.org. You can also email your inquiries to contactus01@1stfinancialfcu.org. These contact emails can be used to request information about the company, its services, loans, mortgages, policies, and pricing. Alternatively, you can submit your request via the website by filling out the online form on the Contact Us page with the required information and issue details. If you need to send Alltru secure financial or personal information, you can register on their website and send your request through Secure Mail.

The Alltru Credit Union hours of operation vary by location. To check the office hours of the branch near you, visit the official website and click the Locations tab at the top of the homepage. If you need to get in touch with the customer care team, you can call the support helpline Monday to Friday from 9 a.m. to 5 p.m. and Saturday between 9 a.m. and 1 p.m. CT. You can also use the live chat feature on the official website during these hours if you prefer communicating online. Alternatively, you can use the online form on the Contact Us page whenever convenient if the issue is not urgent.

To get in touch with the customer service representatives online, visit the Alltru Credit Union website, and click the chat icon in the bottom right corner of the screen. The virtual assistant is available via chat 24/7 to answer your questions or troubleshoot your issues. The chatbot can also connect you with a live agent during business hours, Monday to Friday from 9 a.m. to 5 p.m. and between 9 a.m. and 1 p.m. CT on Saturday. You can also click the Contact tab at the top of the homepage to fill out the request form and submit your inquiry.