Allstate Insurance - Damaged roof

75 of 410 Allstate Insurance reviews

Update added by user Jun 14, 2016

You are in the worse hands

Original review posted by user Jun 13, 2016

Strong winds blow away part of my roof, I file a claim with Allstate and after several weeks they came with a "wise" answer.

We ae unable to provide payment on this claim because: the roof damage is due to weathering over time.

after that ridiculous response no a single word; obviously my roof got damage by the wind and Allstate say was because weathering overtime.

Stay away from this insurance company "You are in bad hands", I may say in the worse hands possible.

My agent just bombarded my email with useless advertisements and never answer to my questions or claims in anyway.

This company take your money but never pay when you need to fix any damage in your house.

this can be asked to Virginia Givens; phone number (201)587-8098, fax: 866-547-5534.

I'll add pictures from my roof fixed $1700.00 that I pay myself.

This review is a subjective opinion of a user.
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  • What I liked
      No items
  • What I disliked
    • Refuse to pay for my house roof damage
    • Unfair claim practices

Reason of review:
Poor customer service
Preferred solution:
Full refund
Monetary loss:
$1700
Product or service
Allstate Insurance Home Owners Insurance Policy
Review category
Insurance
review #864616

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75 of 410 Allstate Insurance reviews
Anonymous

Jun 13, 2016 #1172391

I'm curious as to the age of your roof.
Also, your agent is licensed to sell insurance, explain the products and determine risk.
When there is a claim, your sales agent will direct you to the claims adjusters who are licensed to make claim determinations.

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