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Contact Alli Customer Service

Alli Phone Numbers and Emails

Toll-Free Number:

  • (800) 671-2554
Call customer service

Alli Email:

Customer Service
Send Message

Alli Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

  • Alli Customer Service is rated at 2.4 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.

    Source Distribution
    89% phone 11% email
  • The best phone number to call Alli is (800) 671-2554.

  • The longest wait times are on Saturday, while the shortest are on Thursday. The average call time is 3 minutes.

  • Be prepared for the call as Alli may ask you for the following information to identify you as a customer: order id or tracking no.

View full overview ›

How to Contact Alli?

Most Popular Number:

(800) 671-2554
Total calls: 17 Last call: Feb 27, 2026

The Alli customer service phone number is 800-671-2554. This is the company's telephone number that can be used to reach out to the support specialists of the Alli team. You can get information related to service usage and application fixing issues. If the application does not work properly or you have issues with authorisation, call the telephone number. You can get direct instructions during the conversation.

The Alli email is mystory.us@haleon.com. This entity's email address allows you to share personal stories and experiences regarding application usage. You can draft the letter and send it to the Alli customer service team for processing. The response of the Alli support will be available at your email address within 1-2 business days of the company. This communication method allows customers to enclose files and other attachments, like the results of application usage and weight loss.

Alli hours are Monday through Friday from 8 a.m. to 6 p.m. EST. You can reach out to specialists using the contact number or email communication during working hours. Some Alli contact methods, like the correspondence exchange or online platform, can be used 24/7. When you want to get a call back from the specialists, send the email with the request.

The Alli website allows you to review users' experiences and get information about the application's functions. If you press the Contact Us icon at the bottom of the Alli site, you will get access to the contact details. Each user can get discounts by clicking the Get Coupons icon at the bottom of the screen. If you are looking for the link to get the application, find the button on the platform.

PissedConsumer Club

Contact Information

Alli Website:

Alli Help Center:

Corporate Office Address:

GSK
184 Liberty Corner Road
New Jersey 07059
United States

Other Info (opening hours):

Hours:

Monday - Friday: 8 a.m. – 6:00 p.m. ET

More contact details

Alli Rating Based on 3 Reviews

Rating details

1.0
more details
Price Affordability
Advertised vs Delivered
Product or Service Quality
Exchange, Refund and Cancellation Policy

Rating stats

Rating trend

Summary of Alli Customer Service Calls

17 TOTAL
CALLS
02:42 AVG CALL
DURATION
0% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Alli?

Product/ Service Question:

  • “Upsetting!!!!”
  • “Suspect product delivery”
  • “Product was wrong and veing called athief by seller”

Request for Information Question:

  • “No response”
  • “I am calling about my points”

Payments and Charges Question:

  • “Get coupon to try your product”
  • “Coupons”

Activation/ Cancellation Question:

  • “Cancel order that I never received”

Shipping and Delivery Question:

  • “To get the company to send me a paid mail label to remove counterfeit alli pills off my handsInstead of following up the allow me to keep 7 bottles of fake pills telling me to dispose of them”

Account Question:

  • “I need to verify the description of the medicine inside the pills. I fear I have been sent a fraudulent bottle. The pills do not look like what I am used to seeing.”

Other Question:

  • “Alli book”
  • “Trying to order”
  • “Counterfeit”

Compare Alli Customer Service To

Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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