Hamburg, New Jersey
Not resolved

5/27/2016 I would like to let anyone know who comes to this service center how I was treated today.I purchased a 2008 BMW 328i from a local dealer.

While I had the car at my mechanic for a front end rattle they hooked it up to the computer and a 2A87 code came up. I have a drivetrain warranty with the dealer who sold me the car. They referred my their shop - All Tune & Lube, Dover to make an appointment have it looked at. The owner - Mello himself ran the car through 17 systems and told me that the code was not in there.

Turns out after he got very loud in the showroom in front of other customers that the code WAS indeed in his scanner. Remedy - bring the car back when I have time to pull it apart. Fine. Second - prior to purchasing the car I brought it to my mechanic for a check.

It was discovered that the car had an il pan gasket leak. The dealer had All Tune & Lube fix the leak. Fine. After driving the car a bit the front end began to rattle, thinking front end, I bring it to my mechanic who drives it, hears it puts it on the lift, *** the under panel and out falls a piece of the stabilizer bar and shows me how the stabilizer bar is moving freely in the front end.

This sub frame needs to be removed to replace the gasket in the oil pan. Obviously All Tune & Lube failed to put the car back together properly resulting in the rattle. Also a bold on the pan was not screwed in. I brought this to Mello's attention today and he threw me out of his service center in front of other customers.

I would think twice about using this service center in the future. The customer service is POOR and that's from the owner. He yells at his customers, I have witnesses and will be contacting them for statements when I call the franchise HQ on Tuesday. No one should talk to another human being like Mello spoke to me today.

Ever. You should be ashamed and embarrassed at your behavior. My cars will never go there, the mechanic do a half-baked job it they can't tighten a bold and put stabilizer bars back on. Of course the 2A87 code according to Mello could be the wrong oil or oil filter.

Can you guess who did the oil change on the car before I bought it? And changed the oil pan gasket.

You guessed it - All Tune & Lube.Your name is written all over the problem with this car and you won't admit to it.

Review about: 2008 Bmw 328I Code Showing 2A87.

Review #855525 is a subjective opinion of a user.

Reason of Review / Monetary Loss Bad quality / Not specified
Preferred solution Not specified

Had an Experience with All Tune And Lube?

Write a review


Comment as anonymous or
Terms of Service
Post Comment
Be the first to start a discussion

You May Also Like

Interstate National Dealer Services - "VEHICLE ALERT NOTICE" - They try to force a payment over the phone Interstate National Dealer Services "This company sends a "VEHICLE ALERT NOTICE" in the mail, urging recent car buyers to call the number provided within 5 business days. They try to get you to make a..." Read more Tire Discounters - Tire Price Tire Discounters "I got an online quote for tires Cooper CS5 on line price was $75, if you get 4 you get an additional $125 off. This was Sunday November 20th 2016...." Read more Brakes For Less - Brake Job gone wrong Brakes For Less "This is single handedly the most incompetent group of people working on cars!!! The only thing they do day in and day out are brakes, so you would think that..." Read more YourMechanic - Starter Repair Review YourMechanic "So YourMechanic sent a mechanic over to my house to fix my starter, first of all he was an hour and thirty minutes late...once he showed up it took him..." Read more Case Boss - Case-Boss seems like a fraudulent company Case Boss "I purchased a case for my iphone 7 in many months ago, but have not received the item yet. Every time I try and contact Case-Boss they send the same..." Read more GWS Daily Deals - Good site GWS Daily Deals ". THIS SITE IS WORK GOOD AND SERVICE IS NICE . THIS WEBSITE IS REALLY GOOD WEBSITE AND EASY TO BUY PRODUCT AND EASY TO PAYMENT AND CUSTOMER SERVICE IS..." Read more Maytag - NEVER IN LIFE AGAIN!!! Maytag "We recently purchased a home and bought the Maytag MSB26C6MDM Side-by-Side Refrigerator in October($1000). We moved into our new home in January and the merchandise was unboxed on 1/1/2017. Within..." Read more Fendi - Poor quality and customer service Fendi "I bought a pair of of sneaker in black fabric and studs Code: 8E6386SN2F06VN at South Coast Plaza California store a few months ago. After my wife wore it twice,..." Read more