Contact All Points East Customer Service

All Points East has multiple emails for consultation. For general user support, contact the customer care department at community@allpointseastfestival.com or access@allpointseastfestival.com. Clients consulting for fundraising and donations can use the All Points East email sponsorship@allpointseastfestival.com to connect with the relevant agent. For job applications or career-related inquiries, volunteers can send an email to recruitment@aegeurope.com during the All Points East contact hours. That will ensure quick responses on working days.

AEG Presents Limited is located in the United Kingdom at 240 Blackfriars Road, London, England SE1 8NW. Customers can visit the All Points East address when seeking to discuss a complex or critical issue with company representatives. It is also feasible to send a letter to the company headquarters in such cases. However, its response times range from a few days to weeks, making it less ideal in urgent cases.

All Points East customer service is available at the company office Monday through Friday, from 9:00 AM to 5:30 PM. On weekends or outside working hours, an in-person consultation might not be possible because the agents are unavailable. However, clients can email their requests or resolve their problems using the self-help information on the company website at any time.

The All Points East website features a dedicated section to consult company representatives for inquiries and assistance. Users can access it by clicking Get in Touch on the homepage. Along with detailed information about ticketing, travel, accessibility, and sustainability, this page also features FAQs, a list of categories to consult different departments. It includes visitor queries, accessibility issues, PR and media-related concerns, and community queries. Users can select the most suitable one to get directed to the respective consultation options. They can also initiate a chat with All Points East customer service for quick assistance during working hours.