Toronto, Ontario
0 comments
Not resolved

I made a reservation to stay at All Days hostel for 3 night from the 18th of March. When I arrived at the hostel there was a guy who said his name was Adam who told me that my reservation was cancelled because of my bank, I checked with my bank and Hostelworld who I had made the booking through and both my bank and Hostleworld said my reservation was not cancelled and my credit card was charged. I persuaded the Liar to refund me the deposit which they got from my credit card and I asked him to call another hostel for me which he did but the other hostel was more expensive, and I had to pay the expense of moving to a different hostel. I have asked them repeatedly to produce the decline from my bank and they are telling me that they do not have that information, my bank has told me that at no time did they ever decline a transaction from All days hostel and there is no such decline on my account, they have not produced that decline to Hostelworld as well and Hostelworld does not have any such decline in their system as well. [continued below].... I wanted them to reimburse me for the added expense of having to find transportation to a different hostel and the higher cost of that hostel, but they have refused to do so.

I filed a complaint with the Better Business Bureau and they told another lie and said that I never showed up at the hostel, I then replied and submitted a picture of the Liar to the BBB which I took at the hostel when I was there. After they realized they had been caught in a lie they refused to respond to the BBB complaint, the Better Business Bureau then closed the complaint as Unresolved.

They are a bunch of Liars and they have absolutely no integrity whatsoever.

Review about: All Days Hostel Booking.

I didn't like: Service stinks, Have no integrity.

Review #762200 is a subjective opinion of a user.

1.0
Staff
Website
Diversity of Products or Services
Billing Practices
Exchange, Refund and Cancellation Policy
Price Affordability
Customer service
PRODUCT OR SERVICE Not specified
Reason of Review / Monetary Loss Poor customer service / Not specified
Preferred solution Full refund

Had an Experience with All Days Hostel?

Submit review

Comments

Comment as anonymous or
Terms of Service
Post Comment
Cancel
Be first to start a discussion.

You May Also Like

SUNDANCE VACATIONS SCAM Sundance Vacations "This is a SCAM. I was fresh out of college when I signed up and way to naive to understand that I was being duped. I received a call saying..." Read more Motel 6  123 Huckleberry Heights  Hannibal Missouri  63401 Motel 6 "1st photo is above the mirror/sink area when you walk in. The light hood is broke and filthy. 2nd photo where a water sprinkle system use to be. And also now..." Read more Wyndham Hotels And Resorts - Microtel in Eagan MN = worst hotel ever experienced! Wyndham Hotels And Resorts "I have numerous photos of the actual poor conditions at this hotel... including main floor lobby area Office Door - bottom corner, approx. 10" in from where corner should be,..." Read more Bluegreen Resorts - BUYER BEWARE! Bluegreen just wants your money, not your business. Bluegreen Resorts "On 10/11/14, my husband I purchased tickets for Universal Studios from Bluegreen during our third stay at The Fountains resort in Orlando, our fifth stay with Bluegreen. On 10/12/14, we..." Read more Cnac Financing - Car Review Cnac Financing "Checking engine light been on since I got the car .took it to them two weeks later they said the car runs the light just comes on and off so..." Read more Amirite - Slick site populated by horrible people Amirite "The site looks good. We can give it that. Otherwise, it's a *** mess. The moderators are insane. The stalk you relentlessly. That is of course if you are able..." Read more 1StopBedrooms - No Communication, Inaccurate Shipping Estimates, Unreasonable Delivery Methods 1StopBedrooms "I ordered a sectional sofa from 1Stopbedroom on 2-20-2017. Almost immediately, I received a confirmation email for my order, stating it would be delivered in 4-6 weeks. Just as immediately,..." Read more Replacement top did not fit - Autoberry will not make good its claims. Autoberry "I purchased a replacement top for my BMW Z4 2006. Top was manufactured by Germanex in Northridge, CA and not by vendor implied in advertisement. Top was very difficult to..." Read more