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Verified Contact Information

Customer Service Number:

  • 1-309-663-2700
    101 N. Veterans Pkwy. Suite 301 Bloomington, IL 61704
Call customer service

Customer Service:

  • 1-217-235-2020
    1001 Charleston Ave. E. Mattoon, IL 61938
  • 1-319-208-1843
    1035 Lawrence Dr. Suite 106 Burlington, IA 52601
  • 1-217-877-7900
    106 E. Barnett Ave. Forsyth, IL 62535
  • 1-618-345-8000
    1172 Collinsville Crossing Blvd. Collinsville, IL 62234
  • 1-618-628-7800
    1222 Central Park Dr. O'Fallon, IL 62269
  • 1-815-708-0805
    1419 W Lane Rd. Suite B Machesney Park, IL 61115
  • 1-319-505-2142
    2027 Crossroads Blvd. Waterloo, IA 50702
  • 1-815-754-2020
    2201 Sycamore Rd. DeKalb, IL 60115
  • 1-641-201-1711
    2261 Fourth St. S.W. Suite B Mason City, IA 50401
  • 1-217-679-5653
    2806 S.W. Plaza Dr. Springfield, IL 62704
  • 1-217-223-7900
    3131 Broadway St. Quincy, IL 62301
  • 1-217-213-6264
    3679 N Vermilion St. Suite A Danville, IL 61832
  • 1-815-626-2020
    4304 Lincolnway Ave. Sterling, IL 61081
  • 1-309-762-2020
    4406 16th St. Moline, IL 61265
  • 1-319-320-6473
    4801 1st Ave SE Cedar Rapids, IA 52402
  • 1-309-683-0500
    5116 N. Big Hollow Rd. Peoria, IL 61615
  • 1-217-531-5393
    525 W. Town Center Blvd. Champaign, IL 61822
  • 1-815-224-2700
    5255 State Route 251 Peru, IL 61354
  • 1-618-234-2020
    5650 Belleville Crossing St. Belleville, IL 62226
  • 1-815-708-8561
    6430 E. State St. Rockford, IL 61108
  • 1-618-655-1500
    6679 Center Grove Rd. Edwardsville, IL 62025
  • 1-309-303-9385
    REAL ESTATE ENQUIRIES
  • 1-815-343-8012
    SAFETY EYEWEAR PROGRAM
  • 1-309-808-3112

Accounting/ Billing:

  • 1-309-808-3112 ext 51118
    ACCOUNTS PAYABLE

Legal:

  • 1-309-808-3112 ext 51111
    INSURANCE INQUIRIES

Media:

  • 1-309-808-3112 ext 51116
    MARKETING
  • 1-309-807-3160
    Media / Legal Inquiries

All About Eyes Email:

Customer Service
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All About Eyes Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Most Popular All About Eyes Phone Number
1 (309) 663-2700
Average Calls duration
1 minute
Most Popular All About Eyes Email Address
customercare@allabouteyes.com
Issue Resolution Rate
Low (0% reported full resolution)
Contact Method Distribution
67% phone, 33% email
Common Reasons for Contact
Product/ service, request for information, payments and charges
Call Volume by Day
sun
mon
tue
wed
thu
fri
sat
View full overview ›

How to Contact All About Eyes?

Most Popular Number:

(309) 663-2700
101 N. Veterans Pkwy. Suite 301 Bloomington, IL 61704
Total calls: 16 Last call: Feb 3, 2026

All About Eyes customer service phone number is 309 663 2700. This is the support number of the customer care department of the headquarters of the company. To get in touch with the other offices, you can open the website and press the Locations icon. The list of offices with the telephone numbers will appear on the screen.
The specialists can provide you with assistance with different questions including product availability, ordering system, special loyalty programs, and others. To get information about the payable accounts, call the accounting department at 309 808 3112. The same phone number exists to get in touch with the media managers and legal officers.

All About Eyes email is customercare@allabouteyes.com. The email address is operated by the customer care department, which considers the letters of clients on the first-come order. You can send the request to the email and receive the formal response in 4-7 days.
Describe the issue in detail, attach relevant documents, and indicate your contact information. The All About Eyes customer service needs as many as possible details to help in problems. The other way to send the message to the All About Eyes contact team is the online request on the website. Open the official platform and submit the online table to report about the issue.

All About Eyes hours are Monday through Thursday from 10 a.m. to 6 p.m. EST. On Friday the support managers are available from 9 a.m. to 5 p.m. EST. The working schedule of the company varies during the public holidays. To receive updated information about the operation time, turn to the All About Eyes live chat. The online chat is available on the right-hand side of the platform.

All About Eyes address of corporate office is 112 E Washington St Bloomington, Illinois 61761 United States. The headquarters places the governing departments and officers of the company. Send the letter to the address to receive the response about your issue.

PissedConsumer Club

Contact Information

All About Eyes Website:

All About Eyes Help Center:

Corporate Office Address:

Headquarters
112 E Washington St
Bloomington, Illinois 61761
United States

Summary of All About Eyes Customer Service Calls

16 TOTAL
CALLS
01:22 AVG CALL
DURATION
0% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call All About Eyes?

Product/ Service Question:

  • “Complaint”
  • “Insurance”
  • “Complaint. Delayed order #59881”

Request for Information Question:

  • “Screwed up appointment time”
  • “Contacts lost in shipping Never received, but paid for.”
  • “Want to make enquiry about international patient”

Payments and Charges Question:

  • “Dissatisfied with the amount of delays getting glasses”
  • “Billing”

Staff Question:

  • “Not happy with the service I received”

Other Question:

  • “They told me my glasses would be in.And now they're not”
  • “Your people lied to me at the danville.Illinois store”
  • “Bought glasses a month ago and no one has ever called me to tell me they are in. I am thinking of just passing on them at this time.”

About

Summary

All About Eyes is a large retailer of optical products and accessories. The company was founded by Harlan D. Hankins, II, and Chad A. Wolenhaupt in 2005. All About Eyes offers a broad range of products under the following categories: Contact Lenses, Eyeglasses, Safety Glasses, and Sunglasses. Featured brands are: Dolce & Gabbana, Versace, Coach, Prada, Lacoste, and many more. There are All About Eyes locations in Machesney Park (IL), Sterling (IL), Springfield (IL), Waterloo (IA), and Mason City (IA). Available payment options are as follws: Visa, MasterCard, American Express, and Discover. Customer service is provided by phone and by e-mal during normal business hours.

All About Eyes reviews and complaints

All About Eyes is ranked 353 out of 2129 in Medical Supplies and Equipment category

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