100% full Not resolved

Update by user Jun 12, 2016

Of Course it is still the same as The day of my complaint. My order still shows processing going into the 3rd Month.

No Response from them, though I have reached out various times.

No One replies on the so-called chat, No One replies to emails, nor answer the phone.

Yet their Site still remains up and active.

The fact that a Company feels in can do this to customers without consequences is truly shocking to me.

Original review posted by user May 13, 2016

I purchased my $369 Order on 3-25-16, YES $369. I saved for this one.

The website stated for a Full Lace wig, it would take 25-30 days. I patiently waited I never contacted them until it had been 35 days.

First, The So-called Live chat that is a Robot and NO One ever Replies I sent over 12 messages in these days.

I have Emailed and Called repeatedly and there is Absolutely NO RESPONSE

After about 11 Attempts I received an email simply stating:

"Customer Service Aliwigs

May 5 (8 days ago) to me

"Dear Shawntrell,

Thanks for your email.

We will contact the post office about the order information,so don't worry please and wait for it patiently,Thanks for your consideration.

If you have any other questions, feel free to email us. Best regards"

Yes this is the Actual reply, this even knowing that on their Website is still shows Processing, and not Shipped even to this very moment.

I am Pissed. I don't spend money like this and I saved in order to get this, as I figured I would get good use of it.

I try to give Every company the chance to Do RIGHT. I even take time to give Thorough and good reviews when it is Just. I must say, this is quite offensive, due to the fact that before, I paid, I got a reply immediately, yet after I paid, they ignore you.

Please Please DO NOT GO TO THIS SITE....

I pray my product still comes, as I have contacted the BBB and because these people have Left NO INFORMATION they are not able to Help me.

A severely Pissed customer, Mrs. Shawntrell Davis

Review about: Beyonce 20 Inches Human Hair Full Lace Wig Sku C0273.

I didn't like: No response from company at all, Ignore you completely after they get the money, Do not produce in the time they set, So-called live chat is not chat at all, No one answers the phone nor replies to emails.

Review #847171 is a subjective opinion of a user.

1.4
Product or Service Quality
Discounts and Special Offers
Advertised vs Delivered
Staff
Value for money
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Customer service
Location
Reliability
Website
Price Affordability
PRODUCT OR SERVICE Aliwigs Shipping Service
Reason of Review / Monetary Loss Bad Customer service and I still have no product, yet they have my Money / $370
Preferred solution I want my PRODUCT as I ordered it NOW- or my REFUND RIGHT NOW!!

Had an Experience with Aliwigs?

Submit review

Comments

Comment as anonymous or
Terms of Service
Post Comment
Cancel
Hopoick
Buffalo, New York, United States #1229481
Hi there, search online you will get many options on the wigs. My friend had hair issues and she don't look good with her hair, that's why she had purchased the cheap hair wigs from the online store. After wearing them, she looks so good and stylish and she feel like she have no hair issues. There are so many hair wigs available at http://www.ehairwig.com/ at the affordable price. You can try them out.
Anonymous
#1158851
FYI! Order Sassey Lace wigs online black own or RPG lace wigs which is in China, don't be alarmed because a its in China, they are leading in the hair market, my daughter turn me on to RPG wigs check them out you won't be disappointed. I order from both companies quality very good full lace $400. Or more both companies sometimes you can get in on promo or discounts.
MrsDavisIII
to Anonymous #1172129
Thank you so much for that information. I will definitely check it out!

You May Also Like

"I have had a severe allergic reaction to advocares MNS C & crave check. Face,ears, & neck swelled up after two days on it. Not sure if I'll get my..." Read more
"I was given a Hurrycane as a gift over a year ago and really liked. that it stands up, if I drop it I can step on one of the..." Read more
"Dear Future Glam Seamless Customers, (Discount below too) I am the founder and CEO of Glam Seamless extensions and I am here to comment on the negative reviews below. Glam Seamless..." Read more
"i trusted a friend and signed up, within 20 minutes of making my first order i called in because i wanted to cancel it, i didn't notice that there was..." Read more
"I waited a total of 194 mins for the call to be answered. I am having no help via email or facebook and needed to speak to someone on the..." Read more
"It is my first time buying an item here in DHGATE and that item is a pair of shoes and I was surprised at what I have received, the reviews..." Read more
"I purchased my usual dress size which was within the sizing chart provided for US customers. I was hesitant to purchase but the reviews were good. I checked the return..." Read more
"I order an fitness waterproof smart bluetooth band remote camera sleep monitor black color. And when i get my item and open it at LBC palompon, Leyte office, I found..." Read more