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ALIVESHOES Phone Numbers and Emails

Customer Service:

  • +39 073 487 1956

ALIVESHOES Email:

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ALIVESHOES Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

  • ALIVESHOES Customer Service is rated at 4 out of 5. Consumers who contact the company are mostly satisfied. More commonly used way of contact is by phone.

    Source Distribution
    83% phone 17% email
  • The best phone number to call ALIVESHOES is 390734871956.

  • The longest wait times are on Tuesday and Friday, while the shortest are on Sunday.

  • People call ALIVESHOES mainly because of request for information, account and product/ service.

View full overview ›
PissedConsumer Club

Contact Information

ALIVESHOES Website:

ALIVESHOES Help Center:

Corporate Office Address:

Aliveshoes B.V.
Danzigerbocht 45 Y
Amsterdam, North Holland 1013 AM
Netherlands

ALIVESHOES Rating Based on 5 Reviews

Rating details

4.0
more details
Advertised vs Delivered
Product or Service Quality
Exchange, Refund and Cancellation Policy
Website

Rating stats

Rating trend

Summary of ALIVESHOES Customer Service Calls

85 TOTAL
CALLS
00:00 AVG CALL
DURATION
0% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call ALIVESHOES?

Request for Information Question:

  • “Need help with my shop”
  • “I need to talk whit somebody at alive shoe”
  • “Discuss issues”

Account Question:

  • “Account access”
  • “No reply to my emails.”
  • “Log in issues”

Product/ Service Question:

  • “Clients products”
  • “Product malfunction”
  • “Defects shoes”

Shipping and Delivery Question:

  • “Clients shoes were sent to wrong address”
  • “Have not received my shoes”
  • “My package has stop in italy”

Website/ Application Question:

  • “Pro site”
  • “My shoes are being sold on the website and it says it’s being sold, but I haven’t received any sales at all”
  • “Application”

Refund Question:

  • “Refund”

Payments and Charges Question:

  • “I live shoe accepted my and I think I made a shoe but I do not have a paypal or credit card how can I pay for it can I have someone else pay for it and do I only get one pair or do your company keep making them and selling them and do I get pay I”
  • “Dispute a charge to my credit card”
  • “Transaction isaues”

Return/ Replace Question:

  • “Need to change my email address and phone number for my aliveshoe account can't get in it due to stolen laptop and broken phone”
  • “Regarding a shoe sole color and pattern change”
  • “Change order”

Staff Question:

  • “My staff award free show to be used for my prototype”

Activation/ Cancellation Question:

  • “Cancel preorder to make it proto type”

Employment Question:

  • “Follow up on job application”

Other Question:

  • “Because your not answering me right in the email”
  • “My order is not the same as the picture”
  • “Upgrade issues”

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Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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