Contact Alhambra Water Customer Service
How to Reach a Person at Alhambra Water
Verified Contact Information
Toll-Free Number:
-
1-800-728-5508
Customer Service:
-
1-800-201-6218Delivery Service
-
1-877-442-7873for Canadian residents
-
1-866-407-7873
Customer Service:
customerservice@dsservices.com
customerservice@primowater.com
General Info:
info@primowater.com
for Canadian residents
Legal:
Media:
Alhambra Water Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Call Volume by Day
Most Popular Alhambra Water Phone Number
1 (800) 728-5508
Average Hold Time
00:06:06
Average Calls duration
10 minutes
Most Popular Alhambra Water Email Address
customerservice@dsservices.com
Alhambra Water Live Agent Availability
40% of callers successfully reach a real person
Issue Resolution Rate
Low (26% reported full resolution)
Alhambra Water Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Call Volume by Day
| Most Popular Alhambra Water Phone Number | 1 (800) 728-5508 |
| Average Hold Time | 00:06:06 |
| Average Calls duration | 10 minutes |
| Most Popular Alhambra Water Email Address | customerservice@dsservices.com |
| Alhambra Water Live Agent Availability | 40% of callers successfully reach a real person |
| Issue Resolution Rate | Low (26% reported full resolution) |
| Alhambra Water Customer Service Rating | 5 out of 5 |
| Overall Customer Sentiment | Mostly satisfied |
| Contact Method Distribution | 90% phone, 10% email |
| Common Reasons for Contact | Return/ replace, payments and charges |
| Prepare before the call to Alhambra Water | First and last name |
Contact Information
Alhambra Water Website:
Alhambra Water Help Center:
Corporate Office Address:
DS Services of America, Inc.
10850 S Harlan Rd
French Camp,
California
United States
Other Info (opening hours):
Hours:
Monday - Friday: 8:00 am - 9:00 pm (EST)
Saturday: 9:00 am - 6:00 pm (EST)
Sunday: Closed
Mailing Address:
200 Eagles Landing Boulevard
Lakeland, Florida 33810
Summary of Alhambra Water Customer Service Calls
44
TOTAL
CALLS
CALLS
09:47
AVG CALL
DURATION
DURATION
26%
ISSUES
RESOLVED
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Alhambra Water?
Shipping and Delivery Question:
- “I have been receiving the wrong water from Primo delivery”
- “Delivery”
- “I cannot get my delivery therefore I think you need to pick up your equipment and I am not paying your bill”
Return/ Replace Question:
- “Change payment card number”
- “Exchanging a dispenser”
- “Need replacement bottle”
Staff Question:
- “Water service”
- “I would like to receive your bottled services”
- “New service”
Payments and Charges Question:
- “Pay bill”
- “Billing error”
- “Discuss bill”
Product/ Service Question:
- “Complaint about an incredibly rude service delivery driver”
- “Broken dispenser”
Activation/ Cancellation Question:
- “Cancel my service”
Request for Information Question:
- “Inquire about a new service”
Cards Question:
- “Next card used to receive water, old one canceled”
Account Question:
- “To set up my account”
Other Question:
- “Pick up machine”
- “Water”
- “Statement”
Compare Alhambra Water Customer Service To
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Alhambra Water