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Contact Alhambra Water Customer Service

How to Reach a Person at Alhambra Water

Verified Contact Information

Toll-Free Number:

  • 1-800-728-5508
Call Now
Send Message

Customer Service:

  • 1-800-201-6218
    Delivery Service
  • 1-877-442-7873
    for Canadian residents
  • 1-866-407-7873

Headquarters:

  • 1-800-492-8377

Customer Service:

customerservice@dsservices.com
customerservice@primowater.com

General Info:

info@primowater.com
for Canadian residents

Legal:

clo@primowater.com

Media:

social@primowater.com

Alhambra Water Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

Call Volume by Day
sun
mon
tue
wed
thu
fri
sat
Most Popular Alhambra Water Phone Number
1 (800) 728-5508
Average Hold Time
00:06:06
Average Calls duration
10 minutes
Most Popular Alhambra Water Email Address
customerservice@dsservices.com
Alhambra Water Live Agent Availability
40% of callers successfully reach a real person
Issue Resolution Rate
Low (26% reported full resolution)
View full overview

How to Contact Alhambra Water?

Most Popular Number:

(800) 728-5508
Total calls: 34 Issues resolved: 3 Last call: Jul 7, 2026

The Alhambra Water contact number for general inquiries is 1-800-492-8377. The professional customer care advisors will provide information about their services, explain the benefits, and inform you about fees. To get set up for delivery, call 1-800-201-6218. Existing clients can reach customer support at 1-800-728-5508. The Help Center representatives are available at this phone line to assist with account and payment-related inquiries. You can also use this number to share feedback or file a complaint. The phone lines are open during the Alhambra Water hours: Monday to Friday from 8 a.m. to 9 p.m. EST. If you have a problem or a question regarding your dispenser, dial 1-866-407-7873 for consultation.

The Alhambra Water email address to get in touch with the customer service team is customerservice@primowater.com. You can send your questions and information requests to info@primowater.com to learn more about the company and its services. The same email can be used for the Privacy Policy and Data Protection concerns. If you want to file a complaint or share your suggestion, you can use the online form on the Contact Us page of the official website. Existing customers can reach customer support with problems or questions regarding their dispenser at customerservice@dsservices.com. Press and media representatives can contact the PR team at social@primowater.com.

You can use the Alhambra Water app whenever you need to reach the customer care representative. Download the My Water+ app and open it on your mobile device. Enter your Alhambra Water login and password to access your account, and tap the Support icon in the upper right corner of the screen. You will find several options to get in touch with the customer care agent. Tap the Chat with Us icon to discuss your inquiry online. If your issue is not urgent, select the Contact Us button to email it to the Help Center. You can also send a text message by choosing the Write to Us option.

To get in touch with the customer service team via the Alhambra Water website, scroll the homepage to the “Need Help?” section and select the Contact Us option. Here, you will find phone numbers, mailing addresses, and business hours to contact customer support. You can also use the online form below to submit your inquiry. Fill it out with the required information and type your message in the text box. The Alhambra Water customer service agent will respond to your request as soon as they study your matter. To share your experience with the company, click the Feedback tab on the right and complete the survey.

PissedConsumer Club

Contact Information

Alhambra Water Website:

Alhambra Water Help Center:

Corporate Office Address:

DS Services of America, Inc.
10850 S Harlan Rd
French Camp, California
United States

Other Info (opening hours):

Hours:

Monday - Friday: 8:00 am - 9:00 pm (EST)

Saturday: 9:00 am - 6:00 pm (EST)

Sunday: Closed


Mailing Address:

200 Eagles Landing Boulevard

Lakeland, Florida 33810

More contact details

Summary of Alhambra Water Customer Service Calls

44 TOTAL
CALLS
09:47 AVG CALL
DURATION
26% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Alhambra Water?

Shipping and Delivery Question:

  • “I have been receiving the wrong water from Primo delivery”
  • “Delivery”
  • “I cannot get my delivery therefore I think you need to pick up your equipment and I am not paying your bill”

Return/ Replace Question:

  • “Change payment card number”
  • “Exchanging a dispenser”
  • “Need replacement bottle”

Staff Question:

  • “Water service”
  • “I would like to receive your bottled services”
  • “New service”

Payments and Charges Question:

  • “Pay bill”
  • “Billing error”
  • “Discuss bill”

Product/ Service Question:

  • “Complaint about an incredibly rude service delivery driver”
  • “Broken dispenser”

Activation/ Cancellation Question:

  • “Cancel my service”

Request for Information Question:

  • “Inquire about a new service”

Cards Question:

  • “Next card used to receive water, old one canceled”

Account Question:

  • “To set up my account”

Other Question:

  • “Pick up machine”
  • “Water”
  • “Statement”

Compare Alhambra Water Customer Service To

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