Contact Alex Evenings Customer Service
How to Reach a Person at Alex Evenings
Verified Contact Information
Toll-Free Number:
-
1-888-253-9383
Customer Service:
-
1-212-549-8510
Customer Service:
alexevenings@alexapparel.com
Alex Evenings Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Call Volume by Day
Most Popular Alex Evenings Phone Number
1 (888) 253-9383
Average Calls duration
2 minutes
Most Popular Alex Evenings Email Address
alexevenings@alexapparel.com
Issue Resolution Rate
Low (0% reported full resolution)
Contact Method Distribution
83% phone, 17% email
Common Reasons for Contact
Return/ replace, product/ service and request for information
Alex Evenings Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Call Volume by Day
| Most Popular Alex Evenings Phone Number | 1 (888) 253-9383 |
| Average Calls duration | 2 minutes |
| Most Popular Alex Evenings Email Address | alexevenings@alexapparel.com |
| Issue Resolution Rate | Low (0% reported full resolution) |
| Contact Method Distribution | 83% phone, 17% email |
| Common Reasons for Contact | Return/ replace, product/ service and request for information |
Contact Information
Alex Evenings Website:
Alex Evenings Help Center:
Corporate Office Address:
Alex Apparel Group
1407 Broadway, 15th Floor
New York,
New York
10018
United States
Summary of Alex Evenings Customer Service Calls
30
TOTAL
CALLS
CALLS
01:45
AVG CALL
DURATION
DURATION
0%
ISSUES
RESOLVED
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Alex Evenings?
Return/ Replace Question:
- “Exchange”
- “Replace an item for size”
- “Return no refund yet”
Product/ Service Question:
- “Problem with return”
- “Duplicate purchase”
- “Did I order a dress from you?”
Request for Information Question:
- “Place an order”
- “I have questions about a dress. I like to speak to a real person”
Activation/ Cancellation Question:
- “Cancel an order”
Refund Question:
- “Rrefund”
Other Question:
- “Ordering Dress for our Store”
- “Dress style # & Petite 10 measurements”
- “Item #83211636”
Compare Alex Evenings Customer Service To
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Alex Evenings