Skip to content
Write review For Business
  • Login

Contact Alen Customer Service

How to Reach a Person at Alen

Verified Contact Information

Toll-Free Number:

  • 1-800-630-2396
Call Now
Send Message

Customer Service:

service@alen.com

Media:

media@alen.com

Alen Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Call Volume by Day
sun
mon
tue
wed
thu
fri
sat
Most Popular Alen Phone Number
1 (800) 630-2396
Average Calls duration
1 minute
Most Popular Alen Email Address
service@alen.com
Issue Resolution Rate
High (100% reported full resolution)
Alen Customer Service Rating
5 out of 5
Overall Customer Sentiment
Mostly satisfied
View full overview

How to Contact Alen?

A single customer service helpline, 1-800-630-2396, is active to consult the company agents for all purposes. Consumers can call this number for product troubleshooting, order support, returns, exchanges, warranty issues, and information about the guarantee. Those reaching out for filter subscriptions, app support, and recommendations can call Alen customer service for efficient assistance during working hours. Calling the agent is ideal for urgent issues and inquiries due to the quick responses it ensures.

Clients can use one of the two official emails to reach Alen customer service for different purposes. To send general issues and complaints to the company agents, write to service@alen.com. Those seeking to consult the media department for relevant inquiries can use media@alen.com to submit a request during working hours. After reviewing it, the business agent will respond with a solution to their problems within a few hours or days.

The Alen Corporation is located at 9200 Waterford Centre Blvd. Suite 600, Austin, Texas 78758, United States. Users with complex issues and concerns can visit the Alen address with an appointment in the relevant department for better assistance. Discussing their issues with the agent will ensure effective solutions to their problems. Those unable to arrive in person can send written correspondence to the headquarters. However, being relatively time-consuming, it is not feasible in urgent cases.

To reach Alen's customer service online, head to the official website and scroll down to the bottom of its homepage to find the option Contact Us. Clicking will direct you to the support request form on a new page. Once there, specify the reason for your consultation and provide all the required details before submitting the request. Clients can also access troubleshooting guides, FAQs, and product manuals on the Help Centre page or reach the agents on Facebook, Instagram, YouTube, TikTok, Pinterest, and LinkedIn for updates and assistance.

PissedConsumer Club

Contact Information

Alen Website:

Alen Help Center:

Corporate Office Address:

Alen Corporation
9200 Waterford Centre Blvd. Suite 600
Austin, Texas 78758
United States

Other Info (opening hours):

Hours:

Monday - Friday: 8:00am - 6:00pm (CST)

More contact details

How Customers Rate Alen Support?

5.0 / 5
Good

Based on 6 calls to Alen customer support through PissedConsumer.com and 1 survey response.

Total Calls
6
Avg Call Duration
01:24
Issues Resolved
100%

Why Customers Call Alen?

Top Reasons of Customers Calls

  • Customer Inquiries & Issues 40%
  • Payments and Charges 20%
  • Website/ Application 20%
  • Request for Information 20%

Customer Inquiries & Issues

40%
  • "Red filter light"
  • "Filters?"

Payments and Charges

20%
  • "Charged and don't know why"

Website/ Application

20%
  • "Install filter"

Request for Information

20%
  • "Filter question"

Compare Alen Customer Service To

Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.
Medify Air
Medify Air Customer Service
stars-rating-fill
5.0 out of 5
WINIX
WINIX Customer Service
Blueair
Blueair Customer Service
stars-rating-fill
4.8 out of 5

Looking for a Different Company?

Find customer service contacts for other companies in Heating, Cooling and Air Conditioning.
Mission Cooling
Contact Mission Cooling
Customer Support Channels:
Phone
Email
Help Center
Social Media
BlocPower
Contact BlocPower
Customer Support Channels:
Phone
Email
Help Center
Social Media
Stelrad
Contact Stelrad
Customer Support Channels:
Phone
Email
Help Center
Social Media
Central Heating New Zealand
Contact Central Heating New Zealand
Customer Support Channels:
Phone
Email
Help Center
Social Media

Why You Can Trust Our Contact Information

PissedConsumer collects contact information primarily from official companies' channels, such as corporate websites and verified social media pages. Data from these sources is usually added without additional individual verification. If the contact comes from a secondary source, the PissedConsumer team verifies it against fraud and abuse reporting databases and conducts additional validation, including test calls, prior to publication. We also perform regular, selective spot checks and respond promptly to users' reports and requests to ensure the data is current, accurate, and secure.

Phone numbers published on the official company website or its verified social media pages are considered authoritative at the time of the information collection. For contacts obtained from secondary sources, the PissedConsumer team conducts risk screening and additional validation before publication. We also promptly verify any phone numbers reported by the community and remove records that fail to pass verification or update their status.
Contact information posted by users in comments and reviews is not verified by PissedConsumer and may be unreliable. We suggest relying primarily on the official contact details in the company profile and reporting any suspicious content through the reporting form for your safety. Also, note that the phone numbers shown in the ads are not associated with the company's official contact details.

The PissedConsumer team always maintains the accuracy of contact details and reverifies phone numbers and email addresses of the companies. We prioritize reverifying data reported by our users and data that shows warning signs. Besides, we quickly check phone numbers that seem disconnected, reassigned, or compromised. Our team also promptly updates and cross-checks data when verified company representatives report discrepancies in contact details. However, please note that we do not guarantee fixed intervals for revalidating every listing.

Names, phone numbers, and email addresses listed on this page are provided for informational purposes and to help you contact the company. We check and believe this information is accurate, but because details can change, PissedConsumer.com does not guarantee notice any incorrect contact details, you can report them by filling out this form.

Write a review
Do you have something to say about Alen? What happened? What can we help you with?
Submit review Don't show this popup
Alen
Reviews Contacts Community